Families have just days left to apply for extra help with their heating bills Thousands set to miss out as Government admits 'significantly more' need to come forward before the May 31 deadline Chronicle Live · May 16, 2023
Experts warn of cost pitfalls if you fix your energy prices too soon Early deals may mean you are paying more than standard tariff in just a few weeks, according to Martin Lewis and regulator Ofgem Chronicle Live · May 10, 2023
Warning as families face bills to replace broken smart meter displays Two in five reported problems with smart meters relate to the in-home display, but you may have to foot the bill yourself Chronicle Live · May 9, 2023
Good news as experts predict energy costs are set to fall in summer Annual gas and electricity bills should tumble after 18 months of hikes, but costs remain higher than same time last year Chronicle Live · May 9, 2023
Energy supplier to wipe debts after payment glitch left customers with shock bills Customers took to social media after receiving demands for up to £700 after prepayment meters did not update tariff change Chronicle Live · May 8, 2023
Benwell pensioners boiling mad over £200 bills for all-year-round heating Residents say they "can't breathe" in the communal corridors of Manisty House as the radiators are never turned off Chronicle Live · May 7, 2023
British Gas to stop using debt agents to force fit prepay meters Energy firm's boss said he was "deeply concerned" at the way customers were found to treated in report earlier this year Chronicle Live · May 5, 2023
British Gas sacks contractor over forced prepayment meter uproar British Gas has sacked the debt collection agency it used to force fit prepayment meters following a backlash. Evening Standard · May 4, 2023
British Gas review finds no ‘systemic’ problems but four cases of wrongdoing The company said it would stop working with outside contractors to force-fit prepayment meters The Independent UK · May 4, 2023
No ‘systemic’ problems at British Gas, but review finds four cases of wrongdoing The review looked into 321 cases. The Independent UK · May 3, 2023
'We are not ALL worse off, as fat cat bank chief Huw Pill (on £190k) reckons' Bankers seem to be doing OK. The guy who runs British Gas got a £3.7million bonus last month. On top of his £790k salary Daily Mirror · Apr 29, 2023
Thousands offered half price power on Sunday – How to apply British Gas urges customers to sign up to new energy-saving pilot The Independent UK · Apr 29, 2023
Eon 'harassing' pensioner for £400 gas bill despite living in all-electric West Denton flat Ex-miner claims he has had many emails asking him to pay for gas he has not used and is now being threatened by debt collectors Chronicle Live · Apr 29, 2023
Half-price electricity on offer to British Gas customers in trial this weekend 150,000 households will be contacted to ask if they want to take part in an energy-saving trial on Sunday, April 30 Chronicle Live · Apr 28, 2023
Manchester Evening News · Apr 28, 2023 British Gas offers customers half price energy at certain time with new scheme The new PeakSave scheme is being rolled out to 150,000 customers
Daily Mirror · Apr 28, 2023 British Gas is paying people to avoid using ovens and washing machines during peak times Customers will be charged half price for electricity between 11am and 4pm this Sunday (April 30) to encourage people to avoid using energy during the peak time evenings
The Independent UK · Apr 24, 2023 Energy bills could increase again in energy suppliers’ bid to recover debts Regulator Ofgem mulls fresh hike for most vulnerable customers amid cost of living crisis
Chronicle Live · Apr 22, 2023 Student couple claim they were 'frightened for their safety' in their Sandyford home Students protested outside letting agency after gas leak in rented house left asthma sufferer "scared she wasn't going to wake up"
Chronicle Live · Apr 19, 2023 Your rights if Boost asks for payment for meter error that's not your fault Customers have complained about unexpected bills after energy supplier says they were undercharged from October
Manchester Evening News · Apr 18, 2023 Ban on forced instalment of prepayment energy meters for over 85s slammed as customers point out huge flaw "So if you're 84 it's ok?"
Manchester Evening News · Apr 18, 2023 British energy suppliers agree to ban on forced prepayment meter installation for over 85s Suppliers have signed up to a new code of practice which dictates how they enforce prepayment meters
The Independent UK · Apr 17, 2023 Forcible installations of energy prepayment meters for over-85s set to be banned Fresh guidelines have been agreed by all energy supply firms and will be launched tomorrow by Ofgem
Daily Mirror · Apr 17, 2023 Sisters' fury as British Gas harass them for months with 'appalling' bills after mum died Catherine and Jo Montgomery have been sent threatening letters and texts that mistakenly told them they have been in dereliction of their duties after the death of their mum Eileen
Chronicle Live · Apr 16, 2023 Prepay meter customers hit with shock energy bills for hundreds of pounds Energy supplier Boost apologises for the 'technical issue' but says households will have to pay back what they owe
Chronicle Live · Apr 16, 2023 Over 200,000 households missing out on free food vouchers say Which? New research by the consumer champions show that the uptake of the Healthy Start scheme sits at just 63.9 per cent - lagging behind the Government's forecasted target of 75 per cent for last month