UNBELIEVABLE: 2 - The Untold Story

Mum left panicking with £27,000 energy bill after smart meter error

Paula Coplin tried to claim £1,000 in credit she had amassed for other bills when she was told she could not get her money back after being billed £27,404.81.

Daily Record · Feb 18, 2023

Octopus says it chose to ditch profit to keep energy bills down

Potential £9m profit dropped for £150m investment to shield consumers from price increases, says supplier

The Guardian - UK · Feb 1, 2023

Octopus Energy calls rivals ‘desperate’ in bitter court clash

British Gas, E.ON and Scottish Power demand scrutiny of process by which rival acquired collapsed Bulb

The Guardian - UK · Jan 27, 2023

Woman's 'laughable' smart meter shows £39,025 energy use in a single day

Bulb said her energy use display wasn't working properly but her account balance was correct

Wales Online · Jan 3, 2023

Bulb customer 'horrified' as smart meter says she used £39,025 of energy in one day

Hannah said there was no way they could have used so much gas and electricity in just one day

Liverpool Echo · Jan 3, 2023

Energy giants accused of hoarding £2bn of customer cash through direct debit overpayments

EDF, Centrica and Shell among dozens of firms accused of raising direct debits of customers who are thousands of pounds in credit.

Daily Record · Dec 28, 2022

Government to provide up to £4.5 billion to put Bulb Energy back in private hands

Around 1.5 million customers have a new source of energy as controversial acquisition goes through

Evening Standard · Dec 21, 2022

‘A mess-up worth billions’: energy rivals attack Bulb-Octopus deal

Lawyers for rival firms accuse government of attempting to hide costs involved in rescue of collapsed supplier

The Guardian - UK · Dec 6, 2022

UK high court approves Bulb takeover by Octopus Energy

Proposed buyout of collapsed supplier gets go-ahead despite judicial reviews lodged by rivals E.ON, Centrica and Scottish Power

The Guardian - UK · Nov 30, 2022

Energy bills could go even higher with collapse of another firm, says BG boss

It comes as the country has just nine days of gas stored up

Wales Online · Nov 30, 2022