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MYSTERIOUS: Dennis beaver - You Need To See This

Loyalty Points and a Widow's Interaction with Customer Service: What Happens When a Company Forgets the Human Behind the Account

A widow was blocked from using her late husband's loyalty points. This is what businesses can learn about compassionate customer service from her story.

Kiplinger

Implied Easements and Hostile Neighbors: How a Couple Avoided Being Landlocked After Their Cranky New Neighbor Moved In

Due diligence can uncover implied easements that may not appear on public records or have not been disclosed, even though sellers are required to reveal them.

Kiplinger

Buying a House Together When You're Not Married? A Lawyer Explains Why It's One of the Worst Financial Moves You Can Make

When living together doesn't work out, an unmarried couple with separate financial lives can move on with no strings. Not so if they buy a house together.

Kiplinger

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Unconscionable Employment Contracts: What Aspiring Broadcast Journalists Need to Know Before Signing

Some newly graduated broadcast journalists are finding themselves trapped in low-paying roles because of contracts that impose penalties if they try to leave.

Kiplinger

The Unexpected Gift That Bladder Cancer Can Give a Marriage: A Follow-Up to a Previous Article That Received a Big (Emotional) Response

While managing a serious illness can be brutal, many couples find the experience transforms their marriage for the better and forges an unbreakable bond.

Kiplinger

How to Avoid Getting Ripped Off by an Extended-Warranty Auto Contract

Read the contract first (and have it reviewed by a mechanic). Some third-party providers are selling coverage that might not be all that it's claimed to be.

Kiplinger

This Commonsense Guide Can Actually Make You an Excellent Negotiator: It's All About Practice (and Learning From the Best)

Written by experts who have experience with high-stakes situations like FBI hostage crises, "Never Settle" stands out by focusing on practical exercises.

Kiplinger

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We've Survived Bladder Cancer, But Live With the Effects of Surgery. Tough Love Isn't What We Need

Bladder cancer survivors and a therapist share the realities of living with a stoma and how relatives can support loved ones as they rebuild their identity.

Kiplinger

Wake Up, Jerry: Your Wife Wants You to Stop Snoring and Read This Before Launching Your Landscaping Biz

Experts explain why skipping business insurance is a false economy, and how to avoid being accused of unfair competition when setting up a new business.

Kiplinger

These Real-World Examples of Societal Impact Can Inspire College Students for Their Next Chapter

What motivates the creation of societally impactful ventures? We can find some answers in the invention of a life-saving gadget and an author's book.

Kiplinger

Your Retirement Needs a Sketchbook, Not Just a Spreadsheet: This Book Focuses on Your Life Goals Rather Than the Math

"Your Retirement Sketchbook" focuses on the hardest part of retirement planning — figuring out what your retirement life will look like.

Kiplinger

Think You're Too Busy to Do an Estate Plan? In 3 Hours (Seriously), You Could Save Your Heirs Months (or Years) of Stress and Heartache

The cost of delaying estate planning is far greater than the time it takes to get the ball rolling. The remedy is easier (and takes less time) than you think.

Kiplinger

What Can You Do When Your Neighbor's Tree Is a Danger to the Neighborhood?

Some neighbors are jerks, but you don't have to be. Here's how to create a paper trail when asking a neighbor to deal with a tree that's a safety hazard.

Kiplinger

How a Simple Clue Unlocked a Workplace Safety Crisis: All We Had to Do Was Listen

A lot of people with hearing issues resist wearing hearing aids. "Nicole" had a very good reason not to wear hers, but figuring out why took some sleuthing.

Kiplinger

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Kiplinger

An Executive's 'Idiotic' Idea: Skip Safety Class and Commit a Federal Crime

Several medical professionals reached out to say that one of their bosses suggested committing a crime to fulfill OSHA requirements. What's an employee to do?

Kiplinger

Looking for a Financial Book That Won't Put Your Young Adult to Sleep? This One Makes 'Cents'

"Wealth Your Way" by Cosmo DeStefano offers a highly accessible guide for young adults and their parents on building wealth through simple, consistent habits.

Kiplinger

A Wake-Up Call and a Healthy Dose of Terror: How to Survive Your First Days in Prison

This young man needed to be scared straight after his mother expressed her fear that he was on a path to prison. Hearing these eight do's and don'ts worked.

Kiplinger

'You Owe Me a Refund': Readers Report Challenging Their Attorneys' Bills

The article about lawyers billing clients for hours of work that AI did in seconds generated quite a response. One law firm even called a staff meeting.

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Meet the World's Unluckiest — Not to Mention Entitled — Porch Pirate

This teen swiped a booby-trapped package that showered him with glitter, and then he hurt his wrist while fleeing. This is why no lawyer will represent him.

Kiplinger

When Checkout Charity Gets Uncomfortable — and Maybe Even Illegal

Cashiers asking customers to 'round up' their total for charity can cross an ethical line if there's no disclosure about the benefiting organization.

Kiplinger

Sharpening Your Focus: 'Hone' Authors on How Leaders Can Keep Their Businesses on Track

Business owners like this chef could learn valuable lessons from 'Hone,' including how caving in to pressure to quickly expand could lead to business 'drift.'

Kiplinger

Fish and Chips? More Like Fish and a Side of Customer Confusion and Anger

You expect chips — French fries, actually — to come with your order of fish and chips? Think again. This restaurant seemed to be violating truth-in-menu laws.

Kiplinger

This Is Why Judge Judy Says Details Are Important in Contracts: This Contract Had Holes

A couple's disastrous experience with reclaimed wood flooring led to safety hazards and a lesson in the critical importance of detailed contracts.

Kiplinger

The Spendthrift Trap: Here's One Way to Protect Your Legacy From an Irresponsible Heir

A spendthrift clause in an estate plan can protect an inheritance from a financially irresponsible child's debts and poor decisions.

Kiplinger

What One Widow's Ordeal Teaches Us About Marriage and Money

A man charmed a 72-year-old widow into marriage, and then her accounts were seized to pay off his debts, highlighting the importance of background checks on potential spouses as well as prenuptial agreements.

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