REVEALED: Intercom - The Real Truth

Salesforce snaps up customer service software giant Fin for $3.6bn

Salesforce is set to buy Fin, formerly known as Intercom, in a multibillion-dollar deal subject to regulatory approval.

TechRadar · Jun 16

Can’t install a video doorbell? Ring’s new Intercom Video is the perfect solution for renters

Ring’s latest smart home gadget is renter-friendly and surprisingly cheap

T3 · Nov 5, 2025

Musk pledges $1 million for memorials honoring Ukrainian refugee murdered on US train

Eoghan McCabe, the CEO of Intercom, and SpaceX CEO Elon Musk, both pledged money

The Independent UK · Sep 11, 2025

Intercom review

Our Intercom review explains the strengths of this helpdesk solution, including its rich AI feature set.

TechRadar · May 22, 2024

Jobs ‘transformation’ on the way, says Dublin AI expert

Since the launch of ChatGPT last November, there has been growing concern over potential job losses

Dublin Live · Jun 10, 2023

I tested Tidio, a live chat platform with AI chatbot features, all for a bargain price

In our Tidio review, we test its chatbot and live chat, and conclude whether it stands out from the helpdesk software crowd.

TechRadar · Dec 12, 2022

Layoffs mount: Twitter, tech, biotech firms chop 900-plus Bay Area jobs

SAN JOSE, California — Twitter and other companies have unveiled plans to chop more than 900 Bay Area jobs in a fresh round of tech and biotech layoffs that could jolt the region’s increasingly wobbly economy.

Tribune News Service · Nov 30, 2022

What makes staff want to leave their jobs? Ask them

Don’t wait for an exit interview to talk to employees — the ‘stay’ interview helps retain them in the first place

Financial Times · Mar 21, 2022