Man books retiring room through IRCTC by paying Rs 333 for western bathroom, ends up with Indian toilet in the room; court orders Rs 20,000 compensation
Chandigarh State Consumer Commission increased the compensation for a senior citizen after inadequate toilet facilities were provided. The complainant, aged 73, booked a retiring room expecting a Western toilet but found an Indian toilet. Following initial acknowledgment of the error, the refund was denied after the room was not used.…
The Economic Times ·