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THE TRUTH ABOUT: 7 - The Untold Story

Australian airlines push back on calls to compensate passengers for delays and cancellations

Exclusive: Companies say a compensation scheme like the EU’s would drive up air fares in Australia

The Guardian - AU

Jetstar’s Slinging Cheap-Ass Tix RN If You Fancy Playing Flight Cancellation Russian Roulette

Tickets start at $77.

Pedestrian.tv

Half-naked passenger among three people dragged off Jetstar flight for causing chaos

Three passengers - two men and a woman - were escorted from a Jetstar plane at Brisbane airport after causing chaos on board. The airline said their disruptive behaviour was 'completely unacceptable'

Daily Mirror

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An island touted as the ‘new Bali’ is paradise, if you can overlook one big problem

The comparatively untouched Indonesian island of Lombok is rapidly coming into its own as a tourist destination.

The New Daily

Jetstar admits ‘more to be done’ after damning performance report

Jetstar has promised to do better after being singled out as Australia's least punctual and most unreliable airline in a damning report.

The New Daily

Four men escorted off plane by police after being ‘verbally abusive’

Jetstar said the group ‘appeared intoxicated’ and ‘refused to follow instructions’

The Independent UK

Call to make Australian airlines pay more for delays and disruptions

The call to make airlines more accountable to their customers is made in a submission to the federal Aviation White Paper.

The New Daily

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The Jetsmart logo's hidden secret looks very familiar

This has been hiding in 'plane' sight.

Creative Bloq

Passengers burst into song as drunk woman gets kicked off flight by police

Erica Jayne Carlson was due to fly to Avalon Airport in Victoria on Jetstar, but was removed by a group of five police officers after a flight attendant concluded she was not fit to fly

Daily Mirror

Qantas criticised for ‘unfair’ Covid credit scheme despite 12-month extension

Choice says flight credits should work like gift cards with customers able to split them over a number of transactions

The Guardian - AU

Qantas, Jetstar extend deadline for COVID flight credits, CHOICE says conditions 'clearly unfair'

The Qantas group extends it deadline for customers to use COVID credits, a scheme which has been criticised by CHOICE and contributed to the airline earning its shonky award.

ABC News

Qantas complaints soar, as the ACCC calls on airlines to cut domestic airfares

Domestic airfares are still well above 2019 prices, despite jet fuel prices falling and bumper airline profits. The ACCC is warning carriers to cut airfares.

ABC News

Jetstar ranks as the third most unpopular airline in the world

Jetstar is the third most unpopular airline in the world according to a recent survey conducted by currency exchange service S Money.

The New Daily

Another Jetstar hitch leaves more passengers stranded

More Jetstar passengers have been left stranded after a technical problem with one of the budget airline's Dreamliners.

The New Daily

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The New Daily

IT outage strands hundreds of passengers at Qld airport

Hundreds of travellers have been hit by lengthy delays and travel chaos after an IT outage at Gold Coast airport.

Pedestrian.tv

Folks Were Trapped On A Jetstar Plane For 7 Hours After It Made An Emergency Landing In The NT

In this week's edition of Jetstar being Jetstar...

AAP

Passengers stranded for hours as flight diverted to NT

A flight from Bangkok to Melbourne was diverted to Alice Springs after a medical emergency, with passengers stuck on the plane for more than six hours.

ABC News

Jetstar passengers stranded on plane at Alice Springs Airport for more than six hours due to medical emergency

A Jetstar flight from Bangkok to Melbourne is forced to make an emergency landing in the NT, with international passengers waiting hours to exit the aircraft due to customs issues.

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The Guardian - AU

Qantas delivered a record profit for investors. But can it win back the respect of everyday travellers?

Alan Joyce is keen to paint a rosy picture but he faces a public with higher expectations, less tolerance for poor service and a hunger for more affordable fares

The New Daily

Pacific islands welcome back Aussies as Jetstar boosts flights

The Cook Islands, a tiny archipelago nation in the heart of the Pacific, has long been a dream destination for Australian travellers.

Newcastle Herald

Jetstar locks in return for one of Newcastle's most in-demand routes

The route began operating in June 2021 in partnership with the two cities' airports.

The Guardian - AU

Australia’s airlines and airports urged to improve treatment of travellers with disabilities

Disability royal commissioner writes to company bosses after hearing of people dropped on the floor and discrimination against assistance dogs

ABC News

The US private equity giant funding Australia’s new budget airline Bonza

Bonza promises cheap airfares and new routes but how sustainable is their business model?

The Guardian - AU

Purple budgie smugglers and Chekhov on tap as Bonza the ‘bogan airline’ finally takes to the skies

After a long delay, Australia’s first major new airline for 15 years gets off the ground offering a breezy, no-frills approach

The Independent UK

Hundreds of Jetstar passengers stranded at Japanese airport for 40 hours

Travellers left ‘in the dark’ as they are forced to spend the night at Kansai Airport, Osaka

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