HISTORICAL FACTS: 8 - Caught on Camera

Cyber attacks: What to do if you fear your personal information has been stolen

M&S has revealed that customer personal data has been taken by hackers

The Independent UK · May 13, 2025

Customer Data Stolen In Marks & Spencer Cyberattack

M&S operations have since Easter been hampered by a ransomware sting which has forced the retailer to suspend online sales, contactless payments instore and even recruiting operations.

International Business Times · May 13, 2025

Marks & Spencer reveals customer data taken by hackers after cyber attack

The retail giant said the personal data accessed does not include payment or card details, or account passwords.

Evening Standard · May 13, 2025

Co-op card payments and availability in stores hit by cyber attack

Customers reported on Tuesday that three stores in Manchester had signs indicating that they were ‘cash only’ as their card machines were offline.

Evening Standard · May 6, 2025

M&S hackers tricked IT help desk workers to access company systems, says report

The cyberattack by hackers from the Scattered Spider network saw M&S lose millions of pounds

The Independent UK · May 5, 2025

Clothing shortages, food waste and millions lost each day: inside the M&S cyber-attack chaos

‘It’s easier to list the things that work than the things that don’t’, said one worker, but customers are impressed with staff resilience and analysts believe the retailer will bounce back

The Guardian - UK · May 3, 2025

Marks and Spencer cyber attack ‘a wake-up call’ as retailer struggles to recover

Harrods was the latest retailer to be affected by a cyber attack

The Independent UK · May 2, 2025

Co-op apologises after hackers extract ‘significant’ amount of customer data

The National Cyber Security Centre and the National Crime Agency are assisting with an inquiry, the group said

The Guardian - UK · May 2, 2025

M&S boss urges shoppers to visit stores in person as it battles cyber-attack

Retailer ‘working day and night’ to tackle incident that has hit its online operations

The Guardian - UK · May 2, 2025

M&S ‘working day and night’ to manage impact of cyber attack

Chief executive Stuart Machin said he is ‘really sorry’ customers have been affected.

Evening Standard · May 2, 2025