Redefining Member Care: Inside AffirmedRx's Patient Care Advocate Model That Turns Pharmacy Calls into Compassion
For Greg Baker, Chief Executive Officer of AffirmedRx, advocacy is a responsibility. Their Patient Care Advocate (PCA) model reflects that belief, offering a unique way to think about pharmacy benefits that centers on personal connection, proactive engagement, and meaningful support for members.
Medical Daily ·
Medical Daily
