EXPLAINED: 30 | Rare Historical Photos

Water watchdog Ofwat slammed for £500,000 staff bonuses amid sewage pollution

New figures show £509,832 was paid out in the last five years despite anger at Ofwat for failing to hold the water industry to account over leaks and sewage pollution

Daily Mirror · Oct 22, 2022

English water firms’ big debts of concern as interest rates rise, says expert

Economist says sector’s financial stability is worrying as firms have borrowed heavily to pay dividends

The Guardian - UK · Oct 19, 2022

Welsh Water fined £8m by industry regulator Ofwat

While it performed well in some areas in an overall assessment of performance it failed to meet targets on water compliance and interruption to supply

Birmingham Post · Oct 7, 2022

11 water firms ordered to cut bills and repay customers £150million - see full list

Consumers face lower water costs from next April after water firms were told off by regulator Ofwat for missing its targets on things like pollution and sewer flooding

Daily Mirror · Oct 3, 2022

Water companies set to repay £150 million to customers over failings

In total, 11 water companies were fined for failings in the last year.

Evening Standard · Oct 3, 2022

Thames Water told to cut millions from customers’ bills after fine

Water regulator Ofwat said that the utility companies have been fined for missing targets in areas such as water supply interruptions.

Evening Standard · Oct 3, 2022

Water companies forced to cut £150m from customers’ bills

Thames, Southern and nine other firms penalised after missing targets on pollution

The Guardian - UK · Oct 3, 2022

Almost £150million to be taken off customers' water bills

"When it comes to delivering for their customers, too many water companies are falling short, and we are requiring them to return around £150 million to their customers."

Wales Online · Oct 3, 2022

People with hot tubs may have to pay higher bills under new rules

Homes with water butts and permeable drives could see their bills cut

Wales Online · Sep 22, 2022

Homes with water butts and permeable driveways could see lower bills – Ofwat

The regulator has called on water firms to trial ‘creative and targeted ways’ to charge customers for their usage.

The Independent UK · Sep 22, 2022