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HISTORICAL FACTS: 7 | History Defined

Government launches water ombudsman to boost consumer protection

Environment secretary promises ‘the biggest overhaul of water regulation in a generation’

The Independent UK

Water ombudsman to be created amid sweeping changes in England and Wales

Environment secretary to make announcement on Monday as part of review that is expected to abolish Ofwat

The Guardian - UK

Government to launch new water ombudsman to boost consumer protection

It will also provide a single point of contact for consumers with complaints.

Evening Standard

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Southern Water boss should refuse ‘outrageous’ pay rise – Environment Secretary

Lawrence Gosden was awarded £691,000 as part of a long-term incentive plan this year on top of his £687,000 fixed pay, the firm’s annual report said.

Evening Standard

Environment secretary ‘furious’ about England and Wales water bills

Steve Reed says he is unable to rule out further above-inflation rises and any decision would be up to regulators

The Guardian - UK

Water bills to see ‘small, steady’ rise despite reform plans, says Reed

But the Environment Secretary has promised that families will never again see ‘huge shock hikes’ to their bills.

Evening Standard

‘Outwitted’: have water companies managed to sidestep Labour’s bonus ban?

Concerns loophole in 2025 act allows payouts at firms that repeatedly pollute England’s waterways with sewage

The Guardian - UK

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Government prepares for release of landmark review into ailing water sector

The Independent Water Commission will outline its final recommendations to tackle systemic issues in the industry.

Evening Standard

Ministers to pledge ‘root and branch reform’ of water industry

Water bills rose by an average of 26% in April, with the cost of repairing long-neglected infrastructure said to be a significant factor.

Evening Standard

Our failing water firms are a damning reflection of Broken Britain

THE INDEPENDENT VIEW: Editorial: The continuing sewage scandal is a blight on our country. The Independent Water Commission’s forthcoming review must now plot a new course for the industry

The Independent UK

Ofwat to be scrapped as ‘not fit for purpose’

IN FULL

The Independent UK

Ofwat ‘to be abolished and replaced with new water regulator’

The environment secretary previously said abolishing the regulator is an option

The Independent UK

Ofwat to be abolished as ministers look to create new water regulator

Move follows intense criticism of utilities over sewage spills, shareholder payouts and ballooning debts

The Guardian - UK

System of regulating water firms needs complete overhaul, MPs warn

The Public Accounts Committee said the Government must act with urgency to strengthen oversight of the sector.

Evening Standard

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The Guardian - UK

Southern Water nearly doubles CEO pay to £1.4m despite bonus ban

Lawrence Gosden’s award comes amid high levels of corporate debt, serious sewage leaks and recent hosepipe ban

Evening Standard

Thames Water still in ‘crisis mode’ as turnaround set to take a decade

The UK’s largest water supplier also revealed a sharp increase in pollution incidents over the past year.

The Guardian - UK

FTSE 100 share index hits 9,000 points for the first time; US inflation rate rises to 2.7% – as it happened

London stock market hits new peak, Thames Water reports £1.6bn loss, and Rachel Reeves outlines ‘Leeds reforms’ for financial services

The Guardian - UK

English water firm doubles CEO’s pay despite ‘elevated concern’ over finances

Boss of Affinity Water, which serves 3.9 million customers in London and south-east, receives £1.6m

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The Guardian - UK

Thames Water spent £136m on securing emergency funding, leaked document suggests

‘Atypical expenditure’ document suggests utility’s costs over 12 months outstripped the £130m it paid in fines

Evening Standard

Boss of South West Water owner Pennon to retire

Susan Davy said she will step down as chief executive and director on the South West Water parent firm’s board after 18 years with the firm.

The Guardian - UK

South West Water allowed to invest £24m rather than pay £19m fine

Campaigners say Ofwat ‘subservient to industry and its rampaging pursuit of profit’ after illegal sewage discharges

Evening Standard

South West Water agrees to pay £24m after watchdog finds wastewater leaks

Ofwat said its investigation found a ‘range of failures’ in how the water company managed its wastewater treatment works and sewer network.

The Independent UK

Water company agrees to pay £24 million after sewage leaks

The company agreed to pay the enforcement package after Ofwat’s investigation found a ‘range of failures’

International Business Times UK

Thames Water Under Fire After Emergency Loan Was Given As 'Extravagant' £2.5m Bonuses

Thames Water used funds from an emergency loan to pay £2.46 million in bonuses to 21 managers, despite the loan being intended to keep the troubled company afloat.

The Guardian - UK

Thames Water refuses to claw back bonuses paid using £3bn emergency loan

Money was paid out from loan meant to stabilise firm’s finances weeks before it paused retention payments plan

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