Council ordered to pay £1,500 to man and his daughter who waited 19 months for shower to be fixed An ombudsman has ordered Bolton Council to pay £1,500 in compensation to the man and his daughter Manchester Evening News · Mar 15, 2023
Prisoner Ombudsman raises concerns over jail's ability to deal with mental health issues Daniel McConville, who had issues including ADHD, had been in Maghaberry for 70 days when he was found unresponsive in his cell Belfast Live · Mar 15, 2023
‘Real concerns’ over investigation into patient safety and bullying culture at NHS Trust The Parliamentary Health Service Ombudsman said it had received more complaints about the trust in the past three years than any other. The Independent UK · Mar 14, 2023
Woman lived with 'blinding' lights shining into her house for three years Council apologises following delays to responding to floodlights installed without planning permission Wales Online · Mar 10, 2023
Department withheld key robodebt advice from Commonwealth Ombudsman The department responsible for implementing the robodebt scheme withheld key documents from an independent watchdog investigating the program. The New Daily · Mar 8, 2023
Documents which could have prompted end of Robodebt not shared with investigators, inquiry hears Ex Ombudsman staffer tells the inquiry that had their investigators been shown documents flagging Robodebt's illegality, they would have called for the scheme to end. ABC News · Mar 8, 2023
Former watchdog head fronts robodebt royal commission Former Commonwealth Ombudsman Michael Manthorpe will appear before a royal commission into Centrelink's robodebt scheme. The New Daily · Mar 7, 2023
Department withheld key robodebt advice from watchdog Complaints about the Centrelink robodebt program doubled in 2016, sparking an investigation into the department responsible by the independent watchdog. AAP · Mar 7, 2023
Hunter mining corruption claims treated with contempt, critics say The NSW Ombudsman was stymied by a lack of records produced by the department, which were "not sufficient to allow us to understand how the disclosures were received, handled and investigated" the report says. Newcastle Herald · Mar 6, 2023
DIG INTO THIS: Demands for action over mining corruption claims Public faith in the regulation of mining in NSW was being 'severely undermined' Newcastle Herald · Mar 5, 2023
Mining corruption claims 'never investigated', secret report reveals A report which may never be made public is heavily critical of a mining titles office to manage claims of corruption, conflicts of interest, and bungled investigations. Newcastle Herald · Mar 3, 2023
Mum says she's lucky to be alive after flat ceiling collapses twice leaving her homeless The government ombudsman ruled in Ayoola Ahmed's favour when Lambeth Council were slow to fix the first ceiling collapse, the second time she said she was almost killed when it came down again Daily Mirror · Mar 3, 2023
Nottingham City Homes apology after failures to repair problems had 'serious impact' on disabled resident Water had been leaking in the home for more than two years Nottingham Post · Mar 2, 2023
Care home threatened grieving family with bailiffs over dead mum's fees An Ombudsman investigation has found St Helens Council was at fault Liverpool Echo · Feb 24, 2023
Daily Mirror · Feb 22, 2023 WASPI campaign vows to take government watchdog to court over 'serious' errors Women Against State Pension Inequality (WASPI) says it plans to take the Parliamentary and Health Service Ombudsman to court over 'serious' mistakes about the injustice women born in the 1950s suffered
Glasgow Live · Feb 22, 2023 NHS Glasgow apologises after 'disorientated' patient fractured hip falling out of bed The patient's child filed a complaint to the Scottish Public Services Ombudsman, with NHS Greater Glasgow and Clyde asked to apologise to the family for the incident.
Daily Mirror · Feb 11, 2023 Retired nurse claims loud noise from upstairs 'killed her husband' The Ombudsman ordered the landlord to pay Rosemary Boudezari £550 for the distress caused by delaying getting a quote about soundproofing and for failing to follow its antisocial behaviour policy
Chronicle Live · Feb 8, 2023 Vulnerable man let down by council and healthcare services in the two years up to his death Two NHS trusts, a GP and the county council were all found to be at fault
Wales Online · Jan 27, 2023 Parents of man found dead in 'Monster Mansion' prison want answers Jeremie Simmons was found hanged in his cell
Manchester Evening News · Jan 27, 2023 Our 'vulnerable and disabled' son was found dead in Monster Mansion at just 21 - now we want answers Jeremie Simmons, who was found dead in his cell, was described as vulnerable and mentally ill
Manchester Evening News · Jan 24, 2023 Ombudsman orders £500 payout and apology over disability grant delay Authority also criticised for 'poor communication'
The Independent UK · Dec 13, 2022 Social landlords with worst record for complaints named by housing watchdog The physical condition of homes was the biggest reason for referrals to the watchdog over the year period
The Conversation · Dec 13, 2022 The High Court and the Ombudsman have found fault with NZ’s MIQ system – should the government apologise? Although it has yet to begin work, the first finding of the forthcoming royal commission into New Zealand’s COVID-19 response has probably just been written by Chief Ombudsman Peter Boshier.
Reuters · Dec 7, 2022 Colombia killings of social leaders, rights defenders hit new high Colombia will end the year with at least 199 killings of social leaders and human rights defenders, the highest level recorded, due to attacks by illegal armed groups in areas tied to the drug trade, the country's human rights ombudsman said on Wednesday.
AAP · Dec 7, 2022 Morrison was warned robodebt unlawful Former prime minister Scott Morrison was warned the robodebt scheme would require law changes, but it was implemented anyway without any legislative tweaks.