FORGOTTEN HISTORY: 5 - The Untold Story

Australia will overhaul telecommunications after Optus emergency call failure linked to 4 deaths

Australia has foreshadowed changes to the nation’s telecommunications industry after a major company’s failure to connect hundreds of emergency calls was linked to four deaths

The Independent UK · Sep 22, 2025

Should the Optus chief quit? These 5 fixes would do far more to stop another 000 failure

Asked today whether Optus’s chief executive should be considering his future after the “completely unacceptable” Triple Zero outage, Prime Minister Anthony Albanese told the ABC “I would be surprised if that wasn’t occurring.” Communications Minister Anika Wells has also vowed “Optus will be held to account”.

The Conversation · Sep 22, 2025

Telco 'cowboys' not held to account after prior outage

A reliance on self-regulation has turned the telco sector into the wild west, an expert warns as Optus reels in the aftermath of another serious outage.

AAP · Sep 21, 2025

Optus Triple Zero outage has left multiple people dead. A telecommunications expert explains what went wrong – and how to fix it

Multiple people have died after a botched Optus network upgrade on Thursday prevented around 600 emergency calls to Triple Zero across Australia.

The Conversation · Sep 20, 2025

Fourth death during Optus triple zero outage confirmed

A West Australian has become the fourth confirmed death linked to an Optus outage that prevented customers from calling triple zero.

AAP · Sep 19, 2025

Three dead during phone network failure that affected emergency calls in Australia

Welfare checks found three people dead in households who had attempted to make emergency triple zero calls

The Independent UK · Sep 19, 2025

‘Incompetent’: SA premier slams Optus as eight-week-old baby among three who died when triple zero calls failed

Peter Malinauskas criticised the telco for its communications after two people in South Australia and one in Western Australia died during the network upgrade

The Guardian - AU · Sep 19, 2025

Three die as Optus triple-zero glitch impacts hundreds

Optus has apologised to telco customers as an outage that blocked triple-zero calls to hundreds of people in three states is linked to three deaths.

AAP · Sep 19, 2025

Deaf, non-verbal man among 'inexcusable' Optus targets

Optus is hoping a court will approve a $100 million fine after it engaged in "unacceptable" sales tactics affecting Indigenous and disabled customers.

AAP · Sep 2, 2025

Google’s secret deals with major Australian phone companies backfire spectacularly with $36m penalty

Google's dirty little secret just cost them big.

We Got This Covered · Aug 18, 2025