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Ovo joins calls for overhaul of household energy standing charges

Ofgem recently announced that firms can raise standing charges from 82p a day to 83p from October 1.

The Independent UK · Sep 4, 2023

Ofgem orders Ovo to improve customer service after ‘serious concerns’ raised

Energy regulator tells third largest UK supplier to take action after being alerted to handling of complaints

The Guardian - UK · Aug 21, 2023

Ofgem forces Ovo Energy to improve ‘serious’ customer complaints backlog

Ovo Energy has been ordered to improve its customer service following “serious concerns” about its unresolved complaints and waiting times.

The National (Scotland) · Aug 21, 2023

Electric company scrambles to fix Perthshire 90-year-old's floor-level meter after six months of turning a blind eye

Charles (90) had no option but to get down on the floor or ask for help to view the numbers on his electricity meter's display after a bizarre installation move by supplier OVO, for which the company has now said sorry.

Daily Record · Jun 29, 2023

Martin Lewis' MSE warning to British Gas, E.On, So and Ovo customers

The Ofgem price cap is set to fall from July 1

Liverpool Echo · Jun 19, 2023

Warning against using fans during heatwave as keeping cool costs 75 per cent more

Energy prices have soared over the past two years

Wales Online · Jun 8, 2023

Energy and broadband firm puts itself up for sale - affecting nearly two MILLION customers

Shell launched into the home energy supply market in 2018 after taking over First Utility and rebranding the business to Shell Energy Retail - it currently has around 1.4million customers

Daily Mirror · Jun 6, 2023

What to do if your energy provider miscalculates your bills

Ovo Energy has wrongly hit customers with bills of hundreds of thousands of pounds

Evening Standard · May 26, 2023

Customers blast Ovo Energy for locking them out of their accounts until the end of the year

Ovo Energy says migration to new website only affects 'a small number' of account holders

Chronicle Live · May 21, 2023

Parties, power, racing: meet Ovo’s Stephen Fitzpatrick, the man who would be Richard Branson

He emulates the Virgin founder’s freewheeling portfolio career. But he is also the tycoon behind a major UK power supplier dealing with an energy crisis. Is he spreading himself too thin?

The Guardian - UK · May 20, 2023