THE TRUTH ABOUT: Sales | History Defined

Salesforce's and ServiceNow’s Business Models Are in Danger, Expert Cautions: What Does It Mean For CRM and NOW?

Salesforce Inc. (NYSE:CRM) and ServiceNow Inc. (NYSE:NOW) could face growing pressure on one of enterprise software’s most lucrative business models as AI agents reduce the need for human software users, according to Parnassus Investments Chief Investment Officer Todd Ahlsten.

Benzinga · Aug 18

Why Subscription-Based Companies Need a Connected Quote-to-Cash Process

Most subscription businesses do not run into trouble because they lack customers or revenue potential. They run into trouble because the internal processes behind that revenue (quoting, pricing, contracting, subscription billing, renewals automation) were never built to work together.

inkl · Jun 23

Winning the AI Moment in Sales: Jill Yahnite On Why Strategy and Mindset Matter More Than Tools

As artificial intelligence reshapes how organizations operate and scale, many leaders are navigating a landscape where change is constant and strategic clarity is increasingly critical.

International Business Times · Jun 16

Iran war hurting UK economy as consumer confidence falls; BP’s new chair suffers investor revolt – as it happened

UK consumer optimism drops for third month running, as people grow more worried about the economy and their personal financial situation

The Guardian - UK · Apr 23

Salesforce Could Rebrand to Focus on Its AI Offerings. Should You Buy the Dip in CRM Stock Here?

Salesforce is strengthening its identity around AI-driven services. Does this make CRM more appealing at current prices?

Barchart · Dec 10, 2025

Salesforce Delivers Uninspiring Quarter But Signals AI Driven Upside Ahead, Says Analyst

Salesforce Inc. (NYSE:CRM) shares fell Thursday after the company delivered stronger-than-expected fiscal second-quarter results but issued revenue and earnings guidance for the third quarter that came in below Wall Street forecasts.

Benzinga · Sep 4, 2025

Salesforce's AI Moves Could Skyrocket Service Cloud Revenue

As the tech industry increasingly pivots towards artificial intelligence, Salesforce (NYSE:CRM) is positioning itself at the forefront of this shift with its AI-powered Service Cloud. This strategic move not only highlights the growing importance of AI in driving business growth but also reshapes investor perceptions of Salesforce’s long-term potential.

Benzinga · Jul 14, 2025

‘Morbidly obese’ Samsung exec’s boss suggested he get chemotherapy to lose weight: lawsuit

Exclusive: Former sales director Joseph DeRosa, who has a Body Mass Index of 43, claims his manager relentlessly fat-shamed him in front of his colleagues

The Independent UK · Jun 19, 2025

Salesforce’s New AI Agents Are Quietly Taking Over Sales Teams

Salesforce is rolling out a new set of AI tools that goes beyond just writing emails or generating reports. The company has introduced Agentforce for

Geekflare · Jun 6, 2025

Geekflare’s This Week in Business Tech: Salesforce, Microsoft, Zoho, and More

March has arrived, and the first week of the month was filled with updates and new launches. Where Microsoft unveiled its new AI tools to help Sales

Geekflare · Mar 6, 2025