When & How People Impacted By The NSW Floods Can Access Disaster Relief Payments The federal and state governments have also activated disaster assistance to 16 LGAs in the Hunter and Mid North Coast. Pedestrian.tv · May 22, 2025
Centrelink Has Issued These Major Warnings In Australia On 15 May 2025, Centrelink cautioned pensioners about fraudulent websites mimicking official platforms, falsely claiming Age Pension eligibility changes to steal sensitive personal and financial data. International Business Times UK · May 16, 2025
Coalition can’t cut 41,000 public service jobs in five years without breaking election promise, analysis shows Majority of staff who leave each year have frontline jobs, meaning the Coalition will have to replace them or break its pledge The Guardian - AU · Apr 7, 2025
Coalition cuts to public service jobs could push out social service payment wait times by months, Labor says Exclusive: Katy Gallagher says ‘if Peter Dutton cuts, you will pay’ as Albanese government analysis shows opposition pledge would mean worsened services The Guardian - AU · Mar 27, 2025
Labor defies criticism to add 3,400 public service roles Katy Gallagher says staffing increases are necessary and an ‘investment in the future’ The Guardian - AU · Mar 25, 2025
How agency staff put abuse survivor through the wringer The mistreatment of a family violence survivor by federal agency staff has been torn to shreds in a scathing report that questions their impartiality. AAP · Mar 17, 2025
Services Australia chasing billions in unpaid debt – including some which may have been unlawfully calculated Agency pursuing $4.9bn in unpaid debts, including some potentially calculated with controversial method, question to parliament reveals The Guardian - AU · Jan 19, 2025
Millions of Australians charged $4.3bn may be part of debt miscalculation controversy Services Australia tests found about 64% of employment income-related debts may be affected by the unlawful calculation practice The Guardian - AU · Nov 29, 2024
Services Australia announces plans to move out of two of its Canberra offices More than 1400 public servants will be impacted by the move. The Canberra Times · Nov 13, 2024
Welfare call times drop, claims processing faster New performance data from Services Australia will show call wait times and the processing of claims have improved, with people getting help faster. AAP · Nov 4, 2024
Australia’s child support system can put single mothers at risk of poverty and financial abuse Australia’s child support system can not only increase women’s poverty, but can actually facilitate financial abuse, according to our recent research. The Conversation · Oct 10, 2024
Services Australia data breaches surge as scammers try to hack customer accounts using stolen details Exclusive: Breaches linked to ‘social engineering’ rise by more than 440% after nine reported last year The Guardian - AU · Sep 28, 2024
AGL overcharged customers after services were stopped A Federal Court judge has ruled against energy provider AGL, finding it contravened national rules by overcharging customers. AAP · Aug 23, 2024
Centrepay report that found major failings ‘ignored’ by successive Coalition governments, author says Anna Buduls says her 2013 report, which found major failings with controversial debit system, was mostly forgotten about The Guardian - AU · Aug 6, 2024
The Guardian - AU · Aug 3, 2024 Media exposure has forced the government’s hand on Centrepay. The contrast with robodebt could not be more stark The Centrepay revelations should shock Australians – but not the government, after years of complaints about financial exploitation
The Guardian - AU · Aug 1, 2024 Consumer watchdog urges crackdown on businesses using Centrepay to cause financial harm It is alleged energy companies deducted money from welfare payments of people, including Indigenous Australians, who were no longer customers
The Guardian - AU · Aug 1, 2024 Scammers are targeting myGov accounts during tax time. How can users protect their ATO refunds? Criminals change phone and email details to prevent users from receiving myGov notifications – before altering tax returns and bank account details
The Guardian - AU · Jul 23, 2024 Corporate regulator urges crackdown on Centrepay after more than 40% of businesses found to be non-compliant Asic alarmed at commonwealth finding that almost half of companies investigated failed to follow standards
The Guardian - AU · Jun 9, 2024 The robodebt six: why it’s time we were told who was referred to the corruption commission The royal commission’s ‘sealed chapter’ was designed to let other agencies investigate, not protect the reputation of those implicated
AAP · Jun 7, 2024 Advocate given second chance in robodebt document fight Human rights activist Justin Warren has won an appeal in a long-running legal battle to access documents behind the botched robodebt scheme.
The Guardian - AU · Jun 6, 2024 AGL thought it was doing welfare recipients a ‘favour’ when refunding money it wrongly collected, court hears Overpayments – many from welfare recipients – were held as credit to pay a future bill that AGL ‘knew was never coming’, federal court told
Pedestrian.tv · Jun 4, 2024 Bill Shorten’s Speech Writer Was Paid $300K A Year & Oi Bill I’ll Do It For Half That Minister for Government Services Bill Shorten has come under fire after the salary of his speechwriter was revealed in Senate estimates.
The Guardian - AU · Jun 3, 2024 Bill Shorten’s speechwriter paid $300,000 a year by Services Australia, Senate estimates told Julianne Stewart has secured two-year contract despite agency employing 200 media and communication staff
The Guardian - AU · Jun 3, 2024 Origin Energy wrongly took $2.5m from nearly 3,000 ex-customers via Centrepay Figures revealed in Senate hearing as Services Australia says the money, taken from welfare payments under the debit scheme, is being returned
The Canberra Times · Jun 2, 2024 New Services Australia boss to face big test at estimates David Hazlehurst began in the agency on January 8.