THE TRUTH ABOUT: Sew | History Defined

South East Water told to improve as villagers brand outage issues ‘shocking’

Customers in Kent have been warned that water levels in its drinking storage tanks remain ‘critically low’.

Evening Standard · Aug 18

Angry villagers spell out ‘help us’ with plastic bottles after going days without water

Customers in Kent have been warned that water levels in its drinking storage tanks remain ‘critically low’

The Independent UK · Aug 18

‘Simply not good enough’ says Defra as South East Water customers face outage

It is the latest in a string of water supply issues.

Evening Standard · Aug 18

South East Water’s greatest failure was not contacting customers during winter outages, report finds

Fewer than one in 10 SEW customers satisfied with firm’s handling of supply crisis, which left tens of thousands without water

The Guardian - UK · Jun 3

MPs accuse South East Water leaders of incompetence over repeated outages

Resignation of non-executive chair Chris Train announced after publication of damning Commons committee report

The Guardian - UK · Apr 30

What are my rights as a South East Water customer amid latest supply outage?

Around 7,500 SEW customers are still without drinking water for a sixth day.

The Independent UK · Jan 15

South East Water: Who owns the supplier that’s landed in hot water?

Like many UK utilities firms, South East Water has a complicated ownership structure with multiple streams of largely foreign investment.

Evening Standard · Jan 15

MPs call for removal of water boss amid continuing ‘totally shambolic’ outages

17,000 properties in Kent and Sussex remain without water for the fifth day

The Independent UK · Jan 14

‘How can they expect us to pay more?’: Anger as crisis-hit Tunbridge Wells water firm boss says higher bills needed to stop shortages

South East Water has appealed against the water regulator decision to raise bills further

The Independent UK · Jan 14

Ministers holding emergency meetings as 17,000 properties remain without water

South East Water has blamed the latest supply failure on Storm Goretti causing burst pipes and power cuts.

Evening Standard · Jan 14