EXPLAINED: 5 - The Real Truth

Wheelchair user with panic disorder says Southwest ‘abandoned’ her in airport restroom

Exclusive: Mary Lynn Ellison, 64, says the incident touched off an ‘immediate and severe’ mental health crisis that continues to persist some two years later, according to a federal lawsuit reviewed by The Independent

The Independent UK · Feb 15

Mom of 2yo rips into airline as it makes her family of 3 pay airfare of a ‘fourth person’

It all went downhill this January.

We Got This Covered · Feb 13

Major US airline announces Starlink Wi-Fi rollout

Southwest Airlines is the latest U.S. carrier to partner with Starlink. Its current Wi-Fi doesn’t allow for reliable mid-flight movie-watching

The Independent UK · Feb 12

“I’m Switching Airlines”: Backlash Hits Southwest As Plus Size Passengers Slam New Seating Rules

Southwest Airlines has ended its free extra-seat option for plus-size passengers, asking them to pay for additional space as the carrier looks to improve the onboard experience.

Bored Panda · Jan 28

The final flight to use Southwest’s famous ‘open seating’ policy lifts off on Monday night. The airline has special plans to mark the occasion

The flight will lift off from Honolulu on Monday night and fly overnight to Los Angeles aboard Southwest’s commemorative ‘Herbert D. Kelleher’ aircraft

The Independent UK · Jan 27

What travelers can expect as Southwest Airlines introduces assigned seats

Southwest Airlines passengers are making their final boarding-time scrambles for seats as the carrier prepares to end its signature open-seating system

The Independent UK · Jan 26

Southwest Airlines is ending its open seating policy — here’s what to expect

Southwest is making changes to boarding, fares and rules for plus-sized passengers

The Independent UK · Jan 26

Eight of the most impressive domestic seats in the US skies, from economy classics to lie-flat splurges

Flying city to city in the U.S. doesn’t have to be stressful, says US Travel Editor Ted Thornhill, who reveals the airplane seats that will make the journey a joy, from the back of the plane to the front

The Independent UK · Jan 26

Dallas woman checks new BÉIS suitcase before boarding Southwest flight. Then she sees what happened to it: ‘A Ross $60 suitcase has never failed me’

She sent her BÉIS suitcase off on its maiden voyage with hope in her heart and a camera rolling. One Dallas woman innocently videoed the start of her new suitcase’s first journey. Who knew the clip would later be used in a before-and-after with shocking results?

The Mary Sue · Jan 23

Flying Is Better Than in the Good Old Days, No Matter How Luxurious Those Old Photos Look

The big lesson from the past 50 years of American air travel is that the aesthetics matter a lot less than the economics.

Reason · Jan 22