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UNBELIEVABLE: 2 - The Untold Story

Optus says yes to record $100m fine for dodgy sales

Optus has agreed to a record fine for "unconscionable" sales to hundreds of consumers, including in remote Indigenous communities its network didn't cover.

AAP

AI to transform telecoms but technology won’t completely replace humans, new Optus CEO says

Stephen Rue says artificial intelligence will improve customer service and efficiency, but people required for decisions

The Guardian - AU

Price, speed and Elon Musk: why some Australians are ditching the NBN

While politicians argue over who to blame for a decline in Australia’s broadband uptake, customers are seeking more affordable ways to get online

The Guardian - AU

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Optus appoints telco veteran as new CEO

After two major public relations disasters, Optus has appointed a new chief executive following the departure of Kelly Bayer Rosmarin.

AAP

NBN Co chief’s salary jumps to more than $3m despite government call for restraint

Stephen Rue is now paid five times more than prime minister Anthony Albanese’s salary of $587,000, annual report confirms

The Guardian - AU

NBN chief says ‘all options on the table’ to improve satellite service as Starlink lures customers

Australians who have chosen Elon Musk’s low-Earth orbit service say it offers higher speeds, better latency and unlimited data

The Guardian - AU

Liberals complain rural kids can’t game on NBN satellites as users jump ship to Musk’s Starlink

Hollie Hughes says she is surprised only 10,000 people had abandoned Sky Muster as NBN executives face Senate estimates

The Guardian - AU

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Massive NBN bonuses under scrutiny as government admits Australians expect better

NBN executives face having their massive bonuses slashed as the federal government reins in largesse at the taxpayer-owned company.

The New Daily

Proposed NBN price hikes could double some internet bills within a decade, ACCC warns

Telstra says wholesale prices already among highest in the world and will only get worse under proposal

The Guardian - AU

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