DARK SECRETS: The national consumer disputes redressal commission - The Real Truth

Bengaluru homebuyers paid Rs 1.15 crore, waited over 20 years without possession; builder ordered to pay Rs 1.51 crore including full refund with 9% interest

Buyers of a stalled Bengaluru housing project moved the National Consumer Disputes Redressal Commission after waiting more than two decades for possession. The commission ordered the builder to refund every rupee paid, with interest, along with compensation for the harassment caused.

The Economic Times · Oct 4

Passengers robbed at gunpoint in reserved sleeper coach: NCDRC holds Railways responsible for safety lapse, orders Rs 20,000 compensation

The National Consumer Disputes Redressal Commission found Railways deficient in service. Passengers were robbed at gunpoint inside a reserved sleeper coach in 2004. The commission directed Railways to pay Rs 20,000 compensation to the affected passengers. This amount covers loss, mental agony, and litigation expenses incurred by them. The order…

The Economic Times · Sep 10

Patient left paralysed despite no surgical error: Consumer court still ordered doctors and hospital to pay Rs 15 lakh compensation; here's why

A patient was left paralysed after a lumbar drain procedure at a Punjab hospital. The National Consumer Disputes Redressal Commission found no direct surgical error but still ordered the hospital and two doctors to pay Rs 15 lakh in compensation, ruling that their collective failure to monitor and respond urgently…

The Economic Times · Aug 11