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HISTORICAL FACTS: 2 - The Untold Story

Anna Tims’ dishonours list: the not-so good, the bad and the ugly customer service awards 2025

It is time to roll out the red carpet in recognition of those that worked hard to keep customers at arm’s length

The Guardian - UK

Ofcom says it’s investigating Three and BT to see if they ‘failed’ customers during this year’s big outages

The BT, EE, and Three networks collapsed to such an extent in June and July that regulators are getting involved.

TechRadar

BT and Three facing Ofcom investigations after outages

The outages resulted in disruption to mobile call services, including to emergency services, across the UK, Ofcom said.

Evening Standard

From analysis to the latest developments in health,
read the most diverse news in one place.

Ofcom investigating two UK phone networks after major outages

Customers were unable to make or receive calls to other networks and, critically, to emergency services

The Independent UK

Vodafone set to raise its dividend for first time in eight years following return to growth

Shares surge as investor cheer revenue growth and higher payout

Evening Standard

EE most complained about supplier for broadband, pay-TV and landline – Ofcom

The watchdog said overall complaint numbers fell since the first three months of 2025 and are now at the lowest – or joint lowest – level on record.

Evening Standard

Most complained about UK landline, TV and internet providers revealed

Ofcom noted one provider was the worst performer across three different services

The Independent UK

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Vodafone outage recap — network 'recovering' after mass UK outage

Vodafone has suffered a major outage along with several other UK networks.

Tom’s Guide

Why the iPhone 17 Pro in cosmic orange is the perfect phone for autumn

Here’s why you should get it from Vodafone, the Nation’s Network

Evening Standard

VodafoneThree signs up Nokia, Ericsson in multibillion-pound deal to build the UK's next-generation networks

VodafoneThree wants 99.95% of the UK population to have fast 5G by 2034.

TechRadar

VodafoneThree picks Ericsson and Nokia as key partners as part of £11bn plans

The Nordic firms have been signed up for eight-year contracts to deliver network technology to more than 17,000 sites.

The Independent UK

Virgin Media O2 3G Switch-Off: What It Means For Giffgaff, Tesco Mobile And Sky Mobile Users

Virgin Media O2 will shut down 3G by end of 2025, affecting Giffgaff, Tesco Mobile and Sky Mobile users with older phones that lack 4G or 5G support.

International Business Times UK

UK small businesses say they're losing billions due to poor connectivity

VodafoneThree report claims UK SMBs missed out this summer due to poor connectivity.

TechRadar

I’ve found a way to avoid the Apple TV+ price hike, but it might not last long

Can’t take another Apple TV+ price rise? Here are three ways to save on your next streaming bill.

TechRadar

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news in one place.

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TechRadar

'It could change lives': HMD debuts the 'pornography incompatible' HMD Fuse kids' smartphone – and it really does work

HMD has teamed up with British online safety company SafeToNet to create a phone for kids that blocks the creation, sending, and receipt of nude images.

The Independent UK

Vodafone keeps shop doors locked after raid by balaclava-clad thieves

Vodafone forced to bring in safety measures in stores after Lowestoft branch is targeted

Evening Standard

O2, Three and iD Mobile most complained-about mobile providers – Ofcom

Ofcom publishes figures for complaints it receives about the UK’s main landline, mobile broadband and pay-TV providers every quarter.

The Independent UK

The most complained-about mobile providers revealed

Ofcom publishes figures for complaints it receives about the UK’s main landline, mobile broadband and pay-TV providers every quarter.

Get all your
news in one place.

100's of premium titles.
One news app.

Tom’s Guide

BT, EE, and Vodafone were down LIVE updates — outage impacting trio of mobile providers

Both EE and Vodafone are experiencing a nationwide outage right now, and we're getting to the bottom of what's happened.

TechRadar

EE, BT and Vodafone were down for thousands – here's how the epic outage played out

BT, EE and Vodafone experienced voice calling issues for over two days, but they now seem to be fixed –here's what happened.

The Independent UK

Phone networks down: EE, BT, Three and Vodafone all not working in mass outage

Several major phone networks in the UK appear to be down following a major outage.

Evening Standard

Vodafone sales boosted as tie-up with Three UK moves ‘quickly’

The company said it had made a ‘fast start’ in to combining its mobile networks following the creation of VodafoneThree.

Evening Standard

Three brand to be axed for business customers following £16.5bn Vodafone merger

But combined business remains committed to both Vodafone and Three brands for consumers in foreseable future

The Guardian - UK

O2 decided my phone order was fraud and shut my account

And Three failed to make any of the right connections over a reported fraud

International Business Times UK

Three Mobile Outage Compensation Explained: What You're Owed and How to Claim It

Last week, a 14-hour Three Mobile outage left countless users without service, sparking a wave of compensation inquiries.

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