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Delta CEO Ed Bastian rejected a mentor’s advice on how to run the $38 billion airline

Delta CEO Ed Bastian says he reads through thousands of customer emails while flying in coach.

Fortune · Nov 6, 2025

Delta CEO Ed Bastian says one key to building customer loyalty is 'obsessing' over your own staff

Also: All the news and watercooler chat from Fortune.

Fortune · Oct 30, 2025

Delta CEO predicts Americans will soon be ready to travel to Riyadh as he launches first-ever direct flights from the U.S. to Saudi Arabia

Acknowledging that “Americans aren’t quite sure” about visiting, Delta CEO Ed Bastian told Fortune that the route will be popular—eventually.

Fortune · Oct 27, 2025

Soft power: Saudi Arabia flexes muscles with launch of new Gulf airline Riyadh Air

Move comes amid resurgent demand for air travel after end of Covid lockdowns

The Guardian - UK · Jun 20, 2023

A Saudi Airline Embraces Luxury to End Emirates and Qatar’s Gulf Dominance

Riyadh Air is scheduled to start flying in 2025, with dozens of new jets and routes from 100 cities connecting through the Saudi capital.

Businessweek · Jun 14, 2023

Emirates and Etihad See Airline Industry Recovery Next Year

Middle Eastern carriers Emirates and Etihad each see an industry recovery from the coronavirus pandemic happening next year, airline bosses said at an industry conference on Thursday. Emirates President Tim Clark said that Russia’s invasion of Ukraine would delay the projected recovery to 2019 levels of traffic until the middle…

Asharq Al-Awsat · Apr 7, 2022