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FOUND: Transport focus - What They Never Told You

Bus satisfaction in England increases after ‘positive changes’

Watchdog Transport Focus said overall satisfaction in 2024 was 83%, up from 80% in 2023.

Evening Standard

Travelling on a train without a ticket? What you need to know about the penalties and exceptions

Exclusive: What are the rules on travelling without a ticket – and how are they applied?

The Independent UK

UK rail firms urged to issue ‘yellow card’ warnings instead of penalty

People should not be punished for honest mistakes, says watchdog, amid concern at fare evasion measures

The Guardian - UK

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Calls for yellow card system for train passengers after ticket prosecutions

It comes in the wake of cases where passengers were being prosecuted over small amounts of money

The Independent UK

Give ticketless train passengers a ‘yellow card’ for first offences – watchdog

Transport Focus urged all operators to introduce the system to ‘make things fairer for everyone’.

The Independent UK

ScotRail to cut opening hours at dozens of ticket offices

SCOTRAIL is to reduce opening hours at more than 50 ticket offices as more travellers buy online.

The National (Scotland)

UK's worst and best motorways revealed as traffic jams hit record levels

Average hold-ups were 11.0 seconds per vehicle per mile in the year to the end of June - the longest in records dating back to March 2016

Evening Standard

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M42 named England’s worst motorway – while the M40 ranks top

Among A roads, the A12 from London to Essex is rated worst

The Independent UK

Broadcaster Mariella Frostrup forced to sit on train floor despite buying first class ticket

‘A first class advance ticket buys you a seat on floor outside the toilet in a train,’ she joked

The Independent UK

Lack of toilets on Elizabeth line trains blamed for passengers attempting to force open doors

Seven trains were stranded for several hours in west London in December 2023

The Independent UK

'It's a managed decline': Union fears trains are on track for further chaos

STORM Gerrit, Storm Pia, Storm Henk and Storm Elin – just four of the recent weather “events” that have wreaked havoc on Scotland’s railways.

The National (Scotland)

Plans to close railway station ticket offices hit the buffers

Transport Secretary Mark Harper said the Government has asked train operators to withdraw their proposals.

The Independent UK

Government U-turns on rail ticket office closure plans

Fury among rail firms about the way they have been ‘thrown under the train’

The Independent UK

Motorway services near Bradford voted worst in Britain ... again

Welcome Break’s Hartshead Moor on the eastbound M62 comes last out of 120 rest stops for second year running

The Guardian - UK

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The Independent UK

Motorway services ranked the worst in Britain for second year in a row

Hartshead Moor East is the least popular out of 120 motorway services analysed.

The Independent UK

Ticket office closure plans spark fresh safety concerns from rail unions

Unions have reported a huge reaction against plans to close up to 1,000 ticket offices.

The Independent UK

More than 460,000 respond to consultation on rail ticket office closures

The figure was announced by watchdogs London TravelWatch and Transport Focus with a week to go before the consultation ends on Friday September 1.

The Guardian - UK

Rural bus services hit new low after losing out on post-Covid funding

More than a quarter of routes in English county and rural areas have been lost over 10 years

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The Independent UK

What do train station ticket office closures mean for rail passengers?

Everything you need to know about the train operators’ plans to shut almost all booking offices in England

The Independent UK

What is the process for closing a ticket office?

Posters will be displayed at nearly all railway stations in England inviting passengers to respond to consultations.

The Independent UK

Impact of nationalising TransPennine services ‘down to unions’ – rail minister

Huw Merriman said bringing the operation of services under Government control was a ‘reset moment’.

The Independent UK

Train passengers could lose access to wifi to cut costs

The Department for Transport said it is reviewing whether the service ‘delivers the best possible value for money’

Wales Online

Free wi-fi on trains to be scrapped to save money

Train passengers face losing access to free wifi under cost-saving measures. The Department for Transport (DfT), which controls the finances of most operators in England, said it is reviewing whether the service “delivers the best possible value for

The Independent UK

British train passengers at risk of losing free Wifi

Department for Transport said it is reviewing whether the service ‘delivers the best possible value for money’

Manchester Evening News

How TransPennine Express ended up being brought under government control

Travellers in the north have been familiar with chaos on the rails for years

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