Ministers eye new energy support as Iran war sends prices soaring Derek Lickorish, chairman of electricity and gas firm Utilita, has warned ‘we just don't know’ how high gas prices will go Evening Standard · Mar 9
Bins, heating, switching off the lights: Top household arguments for couples revealed Here's the full list of what can drive us into a white hot rage when living with a partner The Independent UK · Feb 10
Pensioner 'sad and disgusted' after repeatedly being chased for 2p energy bill debt A routine switch of energy supplier spiralled into a stressful ordeal for a disabled pensioner, who was chased over a “debt” of just 2p due to a computer blunder Evening Standard · Dec 1, 2025
4,000 customers to get compensation for unpaid Warm Home Discounts IN FULL The Independent UK · Jun 18, 2025
Major UK energy provider ordered to pay £150 compensation to thousands of customers Ofgem says the provider ‘fell short’ of its standards The Independent UK · Jun 18, 2025
Utilita to pay £277,000 for Warm Home Discount payment failures Ofgem found the supplier failed to pass on the mandatory discount to more than 4,000 customers. Evening Standard · Jun 17, 2025
EDF, Utilita and British Gas rated worst energy suppliers for customer service Service ratings across energy sector between January and March among lowest ever, says Citizens Advice The Guardian - UK · Jun 24, 2024
Do I have to accept a smart meter? A poll of 1,000 people who rent found 62 per cent didn’t know they can make a choice as the main bill payer when it comes to having an energy reading device or not. The Independent UK · Oct 1, 2023
Britons’ energy bills are falling – so why are standing charges soaring? In the cost of living crisis, more people – from campaigners to energy bosses – are starting to question suppliers’ fees The Guardian - UK · Sep 23, 2023
Expert shares top tips to make kid’s school uniform last in the wash A recent study found that the average mum and dad will put on 1,248 washes during each academic year costing them £20.60 in energy bills each time The Independent UK · Sep 1, 2023
‘Right to dry’ campaign launched to lend outdoor space to those who want to dry their laundry outside An estimated 1.4 million tenants are subject to contractual clauses which prevent them from displaying clothing outside – and a further 2.7 million renters are left without an area to do this The Independent UK · Jul 26, 2023
Poorest households will need nearly £600 extra to heat homes this winter Smart energy supplier Utilita has called on the government to ban legacy meters, and provide up to £800 of direct winter energy assistance to the lowest income households Daily Mirror · Jun 29, 2023
Iceland launches first dedicated air fryer aisle with more than 250 products The frozen food giant has already started including air fryer cooking instructions on products Manchester Evening News · Jun 21, 2023
Get £40 off an air fryer as Iceland launches first aisle dedicated to the gadget Iceland's new air fryer aisle carries food that can be cooked in the more energy-efficient device Wales Online · Jun 19, 2023
Daily Record · Apr 30, 2023 Brave Scots girl Mila Sneddon celebrates a year of being cancer free The seven-year-old cancer survivor is helping the Sunday Mail launch its search for Scotland's Champions.
The Independent UK · Mar 24, 2023 Three in ten adults have changed their shower habits in a bid to save money Researchers found 30 per cent of adults are curtailing their showering habits as the cost-of-living crisis bites – with some even washing with their partner
Zenger · Mar 22, 2023 Couples Admit They Shower Together To Save Money: Poll They have taken this approach in a bid to combat the cost-of-living crisis while couples admit they shower together to save money
Daily Mirror · Mar 20, 2023 Brits could save over £100 a year - by halving the time they spend in the shower Brits spend an average of 48 minutes a week showering - but more than a quarter worry about the impact this has on their energy bills
Chronicle Live · Mar 10, 2023 Peter Kay halts Newcastle Arena gig after fan is rushed to hospital in health scare The comedian was forced to take a brief break during his sold out show at the Utilita Arena, after a front-row member of the audience took ill and required medical assistance
Daily Record · Mar 8, 2023 West Lothian council houses lying empty 'for weeks' due to energy firm delays One housing officer spent over three hours on the phone to an energy provider
Edinburgh Live · Mar 7, 2023 West Lothian council homes lying empty 'for weeks' due to utility firm delays It can take up to ten days for repairs teams to gain power access to start improvement work on empty council houses. Now councils are demanding utility companies act quickly to cut costs to the public purse
Chronicle Live · Feb 13, 2023 Northumberland Football League keeps costs down for parents with match ball funding The Grassroots Fund – Powered by Utilita Football Rebooted has supplied 40 match balls to the league that helped produce England and Newcastle United legends such as Alan Shearer, Chris Waddle and Peter Beardsley
Glasgow Live · Feb 11, 2023 Glasgow man forced to leave home after pre-payment meter error doubled his energy bills Justin Valmassoi has had to arrange to move out of his home of four years in the city after his bills jumped from being no more than £150 per month, to now costing him over £300 per month
Daily Record · Feb 10, 2023 Man forced to move out of Scots home after network error sees huge rise in energy bills Glasgow Central MP Alison Thewliss asked the UK Government to help her constituent Justin Valmassoi as energy provider Utilita has taken 'too long' to investigate the potential fault.
Nottingham Post · Jan 26, 2023 Energy suppliers giving out free bill credit worth up to £250 How to claim that aid that power companies including British Gas, Ovo and Shell Energy are offering to eligible customers