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Sainsbury's Facing Scrutiny Over 200-Store Facial Recognition Expansion After Misidentification Chaos

Sainsbury's faces scrutiny over its facial recognition rollout after staff wrongly ejected a shopper at its East Dulwich store.

International Business Times UK · Aug 17

Sainsbury’s store suspends AI facial recognition scanning after customer wrongly flagged as shoplifter

Sainsbury’s has insisted the incident was a result of ‘human error’ and not due to the AI technology

The Independent UK · Aug 17

Sainsbury's suspends use of AI at London branch after facial recognition blunder

‘What upset me was thinking this is what the future could be’ - Matt Arnold, who was wrongly identified as a shoplifter

Evening Standard · Aug 17

London shopper's fury as Sainsbury's facial recognition error wrongly identifies him as thief

Man ‘humiliated’ after being escorted out of Sainsbury’s after being wrongly identified as a shoplifter

Evening Standard · Feb 5