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DARK SECRETS: 5 | Vintage Vibes

Mum died but Ovo won’t refund the £2,000 credit on her account

The problem is delaying probate and causing great distress

The Guardian - UK

Hundreds of Boost energy customers left with unexpected debt - what are your rights?

Households with a Boost prepayment meter are being hit with extra charges as the energy supplier confesses to a billing error on their end. We explain your rights

The Money Edit

Your rights if Boost asks for payment for meter error that's not your fault

Customers have complained about unexpected bills after energy supplier says they were undercharged from October

Chronicle Live

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Family has £18,000 gas bill based on false readings cleared after Mirror steps in

Close to a year and a half after Fardusa logged her first complaint with OVO, the family's account has finally had the huge debt cleared and a substantial amount of credit added to it

Daily Mirror

Family hit with £18,000 gas bill following false readings living with 'unreal stress'

Greenwich woman Fardusa said OVO had made "huge errors" with her parents' gas billings, including logging inaccurate gas readings that saw their account placed £18,000 in debit

Daily Mirror

Martin Lewis warning for those looking to fix their energy bills with new cheap tariff

Martin Lewis has provided his opinions on OVO's new tariff and whether he believes people should fix their energy bills or not

Manchester Evening News

Ovo reportedly planning bid for Shell’s 1.4m household energy customers

Shell takeover would make Ovo second-largest energy supplier in UK market again

The Guardian - UK

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Ovo Energy to bid for Shell’s UK gas and electricity supply arm - report

Sky News has said Bristol-headquartered Ovo is considering a move for Shell Energy Retail UK, which supplies around 1.4 million homes across Great Britain

Birmingham Post

'Don't just jump on a fix' - Martin Lewis issues urgent energy switch warning

The money saving expert has warned homeowners to be cautious before switching energy tariffs to save money

GoodToKnow

Martin Lewis issues energy bill warning to people considering switching to fixed-tariff before summer

The consumer champion also shared how much less than the £2,500 Energy Price Guarantee may be worthwhile switching to.

Daily Record

Ovo Energy launches a one-year fixed deal to beat the energy price guarantee – but can it actually save you money on energy bills?

Ovo energy has announced a one-year fixed deal for customers – we look at what it’s offering and if it can help you save money on your energy bills

The Money Edit

British Gas, Scottish Power and OVO slammed over 'horrifying' prepayment meter installations

British Gas, Scottish Power, and OVO energy were responsible for 70 per cent of forced installations last year, according to government figures

Manchester Evening News

UK energy firms forcibly installed 94,000 prepayment meters last year

Scottish Power, British Gas and Ovo responsible for 70% of forced installations, government says

The Guardian - UK

Ovo launches first energy deal that is CHEAPER than the Government price cap

Ovo Energy's new tariff is £225 less than the Government's Energy Price Guarantee, which caps the cost of a typical household’s annual energy bill at £2,500

Daily Mirror

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Chronicle Live

Martin Lewis issues energy warning to anyone hoping to slash their gas and electricity bills

The consumer expert has explained more about the Energy Price Guarantee and offered advice on what people should do

Wales Online

Martin Lewis issues warning over fixed rate energy deals

Financial guru says that wholesale prices are dropping rapidly, and locking into a deal now may prove more expensive in the longer term

Manchester Evening News

Martin Lewis issues warning as energy firm announces new deal BELOW price cap

A major supplier is undercutting the Government's price guarantee

The Money Edit

How to save £130 by switching to OVO Energy

Looking to cut your energy costs? A new offer from Ovo Energy could bag you saving of around £130 - we have all the details

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Daily Mirror

Energy firm is giving thousands of customers free £50 credit if they switch

Those switching will be signed up to Ovo's Standard Variable Tariff which is currently under the Government's Energy Price Guarantee (EPG) of £2,500 for the average household a year

Chronicle Live

1 in 5 families with PAYG meters may have missed out on £132

Everything you need to know about cashing your energy vouchers and what to do if some of yours have already expired

The Guardian - UK

I’m disabled and SSE Energy left me without central heating for a year

Our radiators were removed ahead of the agreed meter and tariff upgrade but nothing has happened

Daily Record

Perth woman didn't dare heat home due to energy firm pressure to pay

An escalating payment wrangle between OVO and a first time account holder in Perth has ended with an apology after the energy firm lost records of the 21-year old's attempts to settle her bill.

Daily Record

Cornton resident left scared to heat home after ten month wait for gas meter

An appointment to fit the new meter have been arranged and cancelled on four occasions.

Chronicle Live

Thousands of energy vouchers not cashed in as deadline passes

One in five Energy Bill Support Scheme vouchers sent to help families cope with rising winter bills remain unused

The Guardian - UK

‘This is bullying’: How much of your money are gas suppliers holding?

Revelations that suppliers have been stockpiling credit amid soaring bills have sparked fears customers are being taken advantage of

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