Get all your news in one place.

100's of premium titles.
One app.

Start reading

Get all your news in one place.

100's of premium titles. One news app.

Start reading

INSANE: 2 - The Real Truth

‘Nearly 15 million online shoppers faced parcel delivery problem in last month’

Citizens Advice said its annual survey revealed a ‘worrying trend’ of worsening customer service among delivery firms.

Evening Standard

Remember that Redditor who claimed to be scammed by Overclockers UK? The company just slapped down a paper trail to suggest 'the customer was trying to defraud us'

The UK retailer's recent statement shows it still has a bone to pick.

PC Gamer

Police officer killed and two others wounded in shootout on streets of Dallas

‘Our department is hurting,’ police official says

The Independent UK

From analysis to the latest developments in health,
read the most diverse news in one place.

'These children are dying': Family of murdered Texas teen say they feel 'different' kind of anger

Abraham Choukair was killed in a shooting last Saturday. Police continues to hunt for the suspect

Latin Times

LEGO is trialling a brick take-back service – it's the ideal solution to finally declutter your toy storage boxes

Your trash may be someone else's treasure

Ideal Home

DPD Disables AI Chatbot After It Swears And Calls Company 'Worst Delivery Firm'

AI chatbots are becoming increasingly commonplace in the professional sphere, with Amazon, Google and Microsoft investing heavily in the technology.

International Business Times UK

A customer managed to get the DPD AI chatbot to swear at them, and it wasn’t even that hard

AI powered chatbots can help deal with customer queries more efficiently, but sometimes it can all go wrong.

TechRadar

Read news from The Economist, FT, and more,
with one subscription

DPD AI chatbot swears, calls itself ‘useless’ and criticises delivery firm

Company updates system after customer decided to ‘find out’ what bot could do after failing to find parcel

The Guardian - UK

Jessops Discount Codes for January 2024

Use these {offer_count} Jessops discount codes to save money the next time you shop at the photo and camera retailer.

TechRadar

Dead letter office? Royal Mail wrestles with a difficult future

In private hands, the postal service has become a graveyard of management ambitions, beset by discontent and decline. Can yet another new boss save it?

The Guardian - UK

FBI investigates threats to Colorado judges who disqualified Trump from 2024 ballots

Violent rhetoric targeting judges and leaks of personal information found on pro-Trump forums

The Independent UK

Ordered an iPhone 15 Pro Max from Apple? Who knows what you'll actually receive

A spate of iPhone orders have awry with wrong models being delivered and Apple isn't being very helpful, it seems.

iMore

Parcel delivery firms ranked as companies accused of ‘miserable’ service yet again

Evri and Yodel ranked at the bottom of the charity’s league table

The Independent UK

Parcel firms deliver ‘miserable’ service for the third year running

None of the major parcel firms – Royal Mail, DPD, Yodel, Amazon Logistics or Evri – managed to secure even a three star rating out of five.

The Independent UK

Get all your
news in one place.

100's of premium titles.
One news app.

TechRadar

Box Discount Codes for November 2023

With these {offer_count} Box discount codes you can save more money on your next big tech purchase.

TechRadar

SharkNinja discount codes for May 2026 |

Choose one of SharkNinja discount codes for lower prices on home & kitchen appliances covering air fryers, cordless and robot vacuums & more.

iMore

Apple Store customer orders iPhone 15 Pro Max, receives Android instead

A Reddit user purchased an iPhone directly from Apple and received an Android device instead, but where did the fake iPhone come from?

The Guardian - UK

Royal Mail loses 360-year monopoly on delivering parcels from Post Office sites

Customer dissatisfaction with service thought to be reason for expanding remit to Evri and DPD

Get all your
news in one place.

100's of premium titles.
One news app.

The Independent UK

Post Office customers to be offered DPD and Evri parcel delivery options

The new service will begin in selected branches in time for the peak Christmas delivery season.

Reason

Tony Timpa Wrongful Death Trial Ends With 2 Out of 3 Cops Getting Qualified Immunity

The trial—and, in some sense, Timpa's life—was about transparency.

The Guardian - UK

DPD won’t talk to us after one of its drivers stole our Amazon parcel

We have video evidence it was taken from our doorstep, but the courier company refuses to respond

Reason

Seven Years Since He Died Under a Cop's Knee, His Mom Is Getting Her Day in Court

Tony Timpa's story shows how far the government goes to prevent victims of abuse from seeking recourse.

The Independent UK

Wrongly arrested because of facial recognition: Why new police tech risks serious miscarriages of justice

The latest generation of police surveillance tools are overused, underregulated and often completely wrong, opponents tell Josh Marcus and Alex Woodward

The Independent UK

Wrongly arrested because of facial recognition: Why new police tech risks serious miscarriages of justice

The latest generation of police surveillance tools are overused, underregulated and often completely wrong, opponents tell Josh Marcus and Alex Woodward

The Independent UK

Sixth man arrested over delivery driver murder as four appear in court

Aurman Singh was working for DPD at the time of the fatal attack near Shrewsbury.

1 2 3 4 5

People

From analysis to the latest developments in health,
read the most diverse news in one place.

Organisations

Read news from The Economist, FT, and more,
with one subscription

Topics

Places

Fourteen days free

Download the app

One app. One membership.
100+ trusted global sources.