A 62% rise in BPM deal value belies fears of AI dominance
Pure-play BPM companies achieved their strongest quarter for annual contract values in early 2026, defying expectations of immediate AI-driven revenue decline. Contract values surged 62% year-on-year, with industry-specific expertise and data analytics proving crucial for deal wins. This growth highlights BPMs' evolving role in delivering integrated business outcomes.
The Economic Times ·