DARK SECRETS: Guardian money | Rare Historical Photos

From ticket booking fees to shrinkflation, six other ways Burnham could cut cost of living

The prime minister is promising to crack down on ‘rip-off’ business practices

The Guardian - UK · Aug 10

Metro Bank customer fights for £14,000 refund after AI-linked fraud

Lender was told money was being taken without authorisation, with cash used to buy credits for Claude chatbot

The Guardian - UK · Aug 4

‘We didn’t feel safe’: Booking.com users face battle to get money back

From melted electric sockets to shabby alternatives, readers tell of dealings with platform when things go wrong

The Guardian - UK · Aug 1

‘A lack of care’: how big companies still fail bereaved customers

Those trying to report a death can face bureaucracy, costly delays and other shocking mistakes

The Guardian - UK · Sep 15, 2025

Cuba or camping trip? New Scouts badge helps teenagers learn to budget

Guardian Money joins those working towards their money skills badge, which also teaches about payday loans and avoiding scams

The Guardian - UK · Jun 8, 2025

School dinner payment app criticised for £10 refund fee

After pulling out of the market Squid is charging parents who want to withdraw their remaining funds

The Guardian - UK · Mar 27, 2025

Airport parking: £100 fines in Bristol ‘could be unenforceable’

Eagle-eyed reader and consumer solicitor say local bylaws are key to question of enforcement

The Guardian - UK · Sep 14, 2024

‘Golden gap year’: how to make a midlife break work

Sabbaticals are now a top workplace trend, but before you take the plunge, here it what you need to consider

The Guardian - UK · Sep 7, 2024

Airport parking: ‘I was charged £170 for stopping at a traffic light’

Drivers say they are ‘incredulous’ after receiving ‘absurd’ charges for picking up or dropping off passengers

The Guardian - UK · Aug 10, 2024

Mobile banking: alarm as fraudsters take over handsets and raid accounts

Scams underline risks of banking on mobile, with not all lenders prepared to refund victims

The Guardian - UK · Jul 13, 2024