FOUND: 11 - What They Never Told You

Hermes to rebrand as 'Evri' amid concerns over poor customer service

The delivery firm has faced accusations of staff mishandling packages and allegedly encouraging workers to lie to customers.

Daily Record · Mar 11, 2022

Delivery firm Hermes changes name to Evri after parcel mishandling allegations

The company came last in a delivery firm league table produced by Citizens Advice

Evening Standard · Mar 11, 2022

Woman fuming after Hermes delivery driver leaves parcel in rain-soaked wheelie bin

Lydia asked for the package to be left with a neighbour

Manchester Evening News · Mar 11, 2022

Hermes customer slams courier for leaving designer trainers under neighbour's wheelie bin

“Anyone who saw the parcel being delivered could easily have taken it. It’s shambolic.”

Manchester Evening News · Mar 8, 2022

Hermes customer slams courier after parcel left under filthy wheelie bin

Karen Hindhaugh found her £160 designer trainers wedged beneath a neighbour's bin nowhere near her Tynemouth home

Chronicle Live · Mar 8, 2022

Top French designers 'temporarily' stop business in Russia over Ukraine war

French luxury giants LVMH, Hermes and Chanel have announced that they will temporarily close their shops in Russia starting this weekend. The move comes as a reaction to Moscow's decision to invade Ukraine on 24 February.

Radio France Internationale · Mar 5, 2022

Wishaw woman claims courier refuses to deliver to her after 'altercation' with driver

Rosanne Bryson suffers from chronic pain and says she relies on parcels delivered by couriers, including Hermes.

Daily Record · Mar 5, 2022

Hermes, Richemont Temporarily Close Russian Luxury Goods Stores

Birkin bag maker Hermes and Cartier owner Richemont said on Friday they are temporarily closing Russian stores and pausing all commercial activities in the country, the first major global luxury firms to announce such a move. Doing business in Russia has become complex since Russia's invasion of Ukraine, which prompted…

Asharq Al-Awsat · Mar 4, 2022

Fed up West Lothian mum boycotts Hermes because drivers 'never find' her house

Melanie from East Calder village says she never gets her Hermes parcels on time, with deliveries being delayed for weeks, as drivers seem to struggle to find the right location.

Edinburgh Live · Mar 4, 2022

Royal Mail, Hermes and PayPal: The companies most often used by text scammers

Thousands of people have reported receiving scam text messages purporting to be from companies during the pandemic

Wales Online · Feb 23, 2022