SHOCKING: 6 - What They Never Told You

We’re a climate action hub in need of an electricity meter

Bulb hasn’t sent a form to the National Grid, and we can’t sign up with any other energy company

The Guardian - UK · Jun 1, 2023

How energy suppliers including British Gas, EDF, Shell, Scottish Power and Octopus set your direct debit

How often your payment is checked to make sure you're not spending too much or too little depends on your supplier

Chronicle Live · May 30, 2023

Heat pumps: more than 80% of households in Great Britain ‘satisfied with system’

Exclusive: England, Scotland and Wales survey reports similar response to people with gas boilers

The Guardian - UK · May 30, 2023

Ofgem orders E.On Next, Good Energy and Octopus to pay compensation to 100,000 customers

Customers are entitled to £30 if a final bill is not produced in six weeks, with a further £30 payment if the compensation is not provided within another 10 working days

Nottingham Post · May 18, 2023

Octopus, E.On Next and Good Energy ordered to pay compensation to 100,000 households

Ofgem raps three power suppliers after they failed to give customers payouts due under regulator's rules

Chronicle Live · May 17, 2023

Ofgem orders three energy firms to pay £8m compensation over late bills

E.ON Next, Octopus and Good Energy did not supply final bill on time to many households that had switched

The Guardian - UK · May 17, 2023

E.On Next, Good Energy and Octopus Energy pay £8m over compensation failures

Energy regulator Ofgem said the companies either missed or delayed payouts due when they did not provide a final bill within six weeks, as required when a customer switches supplier

Birmingham Post · May 17, 2023

Three energy firms ordered to pay £8million in compensation – what you need to know

E.On Next, Good Energy and Octopus Energy either missed or delayed payouts that were due to more than 100,000 customers - here is everything you need to know

Daily Mirror · May 17, 2023

Octopus Energy issues new account update to 75,000 customers

The move is expected to be completed by the end of this month

Nottingham Post · May 15, 2023

Octopus Energy issues major new account update to 75,000 Bulb customers

Octopus Energy announced it was going to take over the collapsed energy firm Bulb at the end of last year which saw it take on an extra 1.5million energy customers

Daily Mirror · May 12, 2023