Bulb bailout may cost UK government billions less than feared, says watchdog National Audit Office estimates bill of £246m for saving energy supplier as result of sharp fall in gas prices The Guardian - UK · Mar 28, 2023
Money coaches: the mentors who focus on financial health, not wealth A new breed of ‘personal trainer’ has a more user-friendly, holistic approach to how you spend The Guardian - UK · Mar 25, 2023
Energy supplier switching: move supplier and get up to £75 A number of energy suppliers are looking to draw in new customers and are offering incentives if you switch to them. We look at how much you can bag when you move to another supplier, what it involves and if it is worth it. The Money Edit · Mar 23, 2023
Family light candles and switch off all electrical devices during paid energy saving trial Ryoko Scott and her family have been taking part in the National Grid's Demand Flexibility Service with their energy provider Octopus. Daily Record · Mar 7, 2023
Family live by candlelight and switch off computers during energy-saving trial Ryoko Scott, 53, signed up for the National Grid's Demand Flexibility Service to help reduce the need to turn to coal power Daily Mirror · Mar 6, 2023
‘My new solar panels and batteries should save me £1,600 this year’ More Britons are making their homes greener and cutting bills – here’s how the costs add up The Guardian - UK · Mar 4, 2023
Unfair Bulb sale process prevented British Gas making ‘better’ bid, court told Power companies Scottish Power, British Gas and Eon are taking legal action over the sale of failed supplier Bulb to Octopus. The Independent UK · Feb 28, 2023
Court to examine Bulb-Octopus deal as rivals claim preferential terms Owner of British Gas, E.ON and Scottish Power brings judicial review over deal between Octopus and government The Guardian - UK · Feb 24, 2023
Energy customers charged just 0.1% of their gas bill - and they don't have to pay it back Octopus customers received an email from the supplier last week saying they had only been charged just 0.1% of the amount of gas they have used over the last past few months Daily Mirror · Feb 21, 2023
M&S to close energy business affecting 60,000 customers 'Over the last five years M&S Energy, powered by Octopus Energy, grew to serve around 60,000 customers, all while maintaining five-star customer service ratings on Trustpilot." Wales Online · Feb 19, 2023
Mother-of-two receives £27,000 energy bill after smart meter error Paula Coplin, 42, from Leicester, discovered the colossal bill while trying to claim back credit from her account Wales Online · Feb 19, 2023
British Gas prepay energy bills blunder leaves 'paranoid' Gateshead woman £215 in debt Diane Frith was frightened bailiffs would come to her home after British Gas claimed she owed the firm £215 despite being on a prepayment meter Chronicle Live · Feb 18, 2023
M&S Energy customers issued six-week account warning as firm announces closure The move is set to impact thousands of UK households - here's everything you should know if you are an M&S Energy account holder. Daily Record · Feb 18, 2023
Nottingham woman forced to sleep in multiple layers to keep warm after gas bill skyrockets She said the increase saw a month of gas cost her five times more than usual at over £300 Nottingham Post · Feb 18, 2023
Daily Mirror · Feb 16, 2023 Energy firm issues six-week warning to 60,000 customers before it closes down M&S Energy customers will be moved over to Octopus Energy on April 1 in a move that affects 60,000 customers in the UK - here is everything you need to know about what this means
Daily Record · Feb 13, 2023 Octopus wipes nearly £1,000 off woman’s energy bill through £15m support fund Octo Assist is a £15 million customer fund to help people struggling with high winter energy bills.
Evening Standard · Feb 11, 2023 Heat pumps to be installed for same or less price than gas boilers Octopus Energy’s new heat pump will cost homeowners as little as £2,500
The Guardian - UK · Feb 3, 2023 ‘This is bullying’: How much of your money are gas suppliers holding? Revelations that suppliers have been stockpiling credit amid soaring bills have sparked fears customers are being taken advantage of
Manchester Evening News · Feb 1, 2023 Octopus Energy waived profits to save customers £50 on bills The energy supplier suffered an operating loss of £141 million
The Guardian - UK · Feb 1, 2023 Octopus says it chose to ditch profit to keep energy bills down Potential £9m profit dropped for £150m investment to shield consumers from price increases, says supplier
The Guardian - UK · Jan 27, 2023 Octopus Energy calls rivals ‘desperate’ in bitter court clash British Gas, E.ON and Scottish Power demand scrutiny of process by which rival acquired collapsed Bulb
The Guardian - UK · Jan 25, 2023 £1m paid to Octopus Energy customers as part of power saving scheme Supplier says 400,000 customers took part, reducing their electricity use for a designated 90-minute period
Wales Online · Jan 25, 2023 Octopus Energy pays out £1m to customers through energy saving scheme The average customer earned around £2.50 but some customers made as much as £15 by cutting down on the amount of energy they used between 4.30pm and 6pm.
Wales Online · Jan 24, 2023 400,000 Octopus Energy customers took part in challenge to reduce their energy usage on Monday The average customer was awarded between £1.25 and £2.50 in special points which entitle them to rewards
The Independent UK · Jan 24, 2023 Octopus Energy customers saved up to £9 as they helped reduce demand Households across the country were paid to reduce their energy use on Monday night, in the first live session of the Demand Flexibility Service