EXPLAINED: 16 - The Real Truth

Utilita to pay £277,000 for Warm Home Discount payment failures

Ofgem found the supplier failed to pass on the mandatory discount to more than 4,000 customers.

Evening Standard · Jun 17, 2025

Hundreds of Ofgem staff vote to strike in pay dispute

HUNDREDS of workers at the energy regulator Ofgem have voted for strike action in a dispute over pay, jobs and conditions ...

The National (Scotland) · Jun 12, 2025

New Scottish underground hydrogen storage project awarded £500k

 A project to develop a new type of underground hydrogen storage in Scotland has been awarded £500,000

The National (Scotland) · Jun 11, 2025

Energy firms pay £8m in penalties after attending some gas leaks late

Cadent Gas, Scotland Gas Networks and Southern Gas Networks agreed to pay the funds after missing attendance time targets between 2022 and 2023.

Evening Standard · May 30, 2025

Three energy firms fined £8m by Ofgem for attending gas leaks late

Cadent Gas, Scotland Gas Networks and Southern Gas Networks agreed to pay a combined £8 million in penalties

The Independent UK · May 30, 2025

Thousands of Britons to receive compensation for prepayment meter force-fittings

There will also be debt write-offs on energy bills after Ofgem found eight suppliers fell short of its standards

The Guardian - UK · May 28, 2025

What compensation over force-fitting of prepaid energy meters means for you

Around 40,0000 energy customers who had prepayment energy meters force-fitted are to receive compensation or have their debts written off, Ofgem has…

The National (Scotland) · May 28, 2025

Thousands of energy customers to receive compensation over prepayment meter force-fitting

Several major energy companies have agreed to pay back millions

The Independent UK · May 28, 2025

Energy customers who had prepayment meters forcibly installed to get £1000 compensation

Thousands of energy customers who has prepayment meters installed without their permission will be entitled to up to £1000 compensation.

Evening Standard · May 28, 2025

Thousands to receive compensation over force-fitting of prepaid energy meters

Ofgem said eight firms will hand out compensation and support after a review into struggling customers fitted with meters.

Evening Standard · May 28, 2025