UNCOVERED: 2 - Caught on Camera

Glasgow households issued energy voucher warning as thousands unclaimed

Almost one in five households in Scotland use prepayment meters for their gas or electricity with people across the country - including Glasgow - being urged to use their vouchers before the deadline.

Glasgow Live · Feb 8, 2023

Low income households miss out on £50m to help pay energy bills

Campaigners call on ministers to allow vulnerable people a second chance as aid goes unclaimed

The Guardian - UK · Feb 7, 2023

Thousands miss out on £66 discount as people urged to contact energy supplier

PayPoint sent out hundreds of thousands of vouchers in November under a Government support scheme

Liverpool Echo · Feb 7, 2023

Warning as one million energy vouchers not claimed - what to do if yours is missing

It comes during a month where temperatures fell to below -15C and snow blanketed parts of the UK, with PayPoint saying strike action by the Royal Mail might have delayed some vouchers

Daily Mirror · Dec 22, 2022

Just a quarter of energy bill vouchers claimed in December amid postal strikes

Whereas 80% of the vouchers issued in October and 73% of November’s vouchers have been redeemed, indicating a sharp drop in redemption this month.

The Independent UK · Dec 21, 2022

Prepayment energy customers urged to be prepared and seek support before Christmas

Scottish homes using prepayment energy meters are being urged to prepare for the festive holidays and avoid running out of credit as Post Offices and many PayPoint and PayZone outlets will close or have different opening hours.

Edinburgh Live · Dec 20, 2022

People with prepayment meters urged to act as temperatures tumble

Many may be missing out on vital support as the cold weather begins to bite

Liverpool Echo · Dec 9, 2022

Half a million vulnerable households miss out on help with energy bills

Exclusive: Labour says ministers have been told repeatedly that people with prepayment meters are not getting enough support

The Guardian - UK · Dec 2, 2022

Will takeover for Christmas vouchers firm Appreciate Group succeed or could rival bid emerge?

The group's brands include Love2shop, highstreetvounchers.com, Park Christmas Savings and Appreciate Business Services

Birmingham Post · Nov 18, 2022

Energy voucher warning as Scottish prepayment meter households issued reminder

Scottish households with non-smart prepayment meters have been issued a warning as thousands of vouchers have not been redeemed since the Energy Discount Scheme began.

Edinburgh Live · Nov 10, 2022