‘Chilling’ hacking network is targeting vulnerable children, charity warns Ecosystem known as the Com is carrying out extreme exploitation, violence and sexual abuse, says report The Guardian - UK · Jan 30
Dying hospice patient had NatWest account frozen after £250 fraud claim Case highlights how bank customers can lose access to funds over claims as minor as £40 without chance to contest complaint The Guardian - UK · Oct 30, 2022
Woman made to wait 20 hours for RAC rescue had to shelter with strangers Harriet O’Brien, 62, told to stay with car on remote country lane for breakdown patrol that finally arrived next day The Guardian - UK · Oct 4, 2022
What you need to know before signing for your neighbour's parcel Even though it is an everyday occurrence signing for a neighbour's parcel could land you in hot water Liverpool Echo · Oct 2, 2022
Barclays pulls financial safety net as cost of living crisis bites Current account holders are being told their arranged overdraft facility will be withdrawn The Guardian - UK · Aug 15, 2022
Your compensation rights for delayed flights - why you could be owed up to £520 Consumer rights expert Martyn James talks us through everything you could be entitled to if your flight is delayed or cancelled. Here's what you need to know before your summer break Daily Mirror · Jun 11, 2022
Expert shares way to check if energy bill is wrong amid explosion of error complaints Energy firms often automate the process of calculating bills, which can lead to mistakes Liverpool Echo · May 3, 2022
Easiest ways to check if your energy bill is wrong - including smart meter errors The energy Regulator announced that over a few years previous, 1million people had been overcharged £7.2million by 18 energy firms. And that was just as a result of switching suppliers. Edinburgh Live · May 2, 2022
Easy ways to check if your energy bill is wrong - including smart meter mistakes Energy firms often automate the process of calculating bills – which means mistakes happen. Here, our consumer expert, Martyn James, talks your through the red flags to watch out for Daily Mirror · May 1, 2022
Consumer rights expert explains why many are still waiting for £150 tax rebate Resolver consumer rights expert Martyn James explains all things rebate -including potential scams and council tax tips Daily Record · Apr 24, 2022
Six reasons why mortgage applications get rejected - and how to avoid them Consumer rights expert Martyn James from Resolver talks you through the simple changes you can make to boost your creditworthiness when applying for the biggest loan of your life Chronicle Live · Feb 13, 2022
'I've received a huge energy bill and I think I've been overcharged - what do I do?' Consumer rights expert Martyn James from Resolver explains what to do if you've been landed with a huge energy bill that you don't think quite adds up - and what to do if you need to challenge it Daily Mirror · Feb 5, 2022