Google cops $55m fine for search engine deals on phones Google engaged in anti-competitive behaviour when it asked telcos to install only its search engine on phones, Australia's competition watchdog says. AAP · Aug 18, 2025
Price hikes, job cuts push telco's modest profit lift Australia's largest telecommunications company has posted a 30 per cent increase in its annual profit, but investors are unimpressed. AAP · Aug 13, 2025
More than half of calls to Queensland domestic violence helpline unanswered for full month last year, report finds Audit of DVConnect commissioned by LNP government reveals ‘damning’ findings, minister for prevention of domestic and family violence says The Guardian - AU · Aug 8, 2025
Telco denies hundreds of job cuts linked to AI adoption Telstra says hundreds of job cuts are linked to its restructure of a division providing professional services which had strayed too far from its core offering. AAP · Jul 10, 2025
AI chatbots pushing buttons of weary telco customers While the rates of telco customers making complaints rise, companies continue to roll out dehumanised customer service bots to help their bottom line. AAP · Jul 8, 2025
Telco misdeeds sharpen case for Indigenous leadership Repeated misconduct by major telcos in selling to remote communities highlights the need to embed Indigenous leaders, a corporate adviser says. AAP · Jul 1, 2025
Telco TPG cops warning for triple-zero code breach A telco that did not declare an outage to relevant parties has been given a warning as a watchdog cracks down on triple-zero code breaches. AAP · Jun 29, 2025
Space to Gympie and beyond: satellite texts go live Telstra has begun rolling-out the nation's first satellite to mobile texting service, a move the telco hopes will keep rural Australians better connected. AAP · Jun 2, 2025
Telstra expects to shrink workforce as it leans in ‘hard’ on AI — including in customer service Company tells investors ‘we will embrace AI’ and suggests autonomous AI agents could soon play a role The Guardian - AU · May 27, 2025
Vodafone Accuses Telstra Of Misleading Australians With Its Coverage Claims Vodafone has called for a regulatory investigation, alleging Telstra appears to have been misleading Australians "for more than a decade". Pedestrian.tv · May 19, 2025
Telstra accused of beating around the bush on coverage Telstra admits changing its website to update coverage claims, but denies it misled customers as the consumer watchdog considers the allegations. AAP · May 19, 2025
Telco complaints a symptom of cost-of-living crisis Telcos are failing to offer sufficient help to customers struggling to pay their bills, as the telecommunications watchdog receives a spike in complaints. AAP · May 14, 2025
Calls go out to dial in payphones as national landmarks Three public phones that have supported Australians in emergencies are being nominated to be made national landmarks. AAP · Apr 29, 2025
The best print ads of the 2020s so far, as picked by experts Big, bold print and ballsy billboards. Creative Bloq · Apr 12, 2025
The Guardian - AU · Mar 13, 2025 Elon Musk’s Starlink could be used to transmit Australian election voting results Contract comes to light after questions raised about the increasing role of Musk in Australia’s communications systems
AAP · Mar 6, 2025 'Scary': town could not call triple zero after storms An outback town is still "flat out" recovering months after rolling power outages, which shut down a major mine and cut off phone services.
The Guardian - AU · Mar 5, 2025 New home approvals surge; Victoria urged to embrace electric homes over gas – as it happened This blog is now closed
AAP · Mar 5, 2025 'No excuse': Telstra fined over millions of spam texts Australians were bombarded with millions of spam texts from a major telco that didn't allow them to unsubscribe without providing personal information.
AAP · Feb 19, 2025 Telstra hikes dividend, announces $750m share buy-back Telstra says it made $1.1 billion in profit in the six months to December 31, up 7.1 per cent from the same period in 2023.
AAP · Feb 19, 2025 'More gaps, more drop-outs': rise in complaints post-3G Telcos have been urged to do better in rural Australia, with continued reports of poor mobile service and new black spots after the 3G mobile network closed.
AAP · Feb 14, 2025 Failed triple zero calls 'not related' to 3G shutdown Three triple-zero calls failed during a fatal farm fire, but Telstra says its rural mobile coverage upgrades helped other emergency calls connect.
AAP · Feb 12, 2025 Emergency calls did not connect during fatal farm fire Triple zero calls dropped out during an emergency on a rural property due to weak mobile phone signal, with federal government agencies investigating.
AAP · Feb 5, 2025 Telcos talk up 3G shut down amid 'dire' safety fears Rural Australians have reported poor mobile service and new black spots after the 3G network closure, but the telcos say their coverage is steady or better.
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The Guardian - AU · Feb 1, 2025 As DeepSeek upends the AI industry, one group is urging Australia to embrace the opportunity Recruiting top graduates could stop other countries pulling ahead in artificial intelligence race, tech council says