FED:Vodafone is back and a legit challenger, owner says Internet and mobile services provider TPG Telecom says an expanded network means its Vodafone brand now has the credibility to compete with Telstra and Optus. AAP · Jun 2
Vodafone is back and a legit challenger, owner says Internet and mobile services provider TPG Telecom says an expanded network means its Vodafone brand now has the credibility to compete with Telstra and Optus. AAP · Jun 2
Wake-up call: how Telstra’s ‘unreasonable’ price rises may cause customers to hang up The telco’s sweeping price changes and the closure of its cheaper ‘starter’ plan risk putting off many of its loyal customers The Guardian - AU · Apr 3
Telcos told to alert network failures through registers In the wake of two fatalities linked to a network outage at Optus, telcos will face more public scrutiny under tough new rules in a bid to improve transparency. AAP · Mar 30
Triple-zero text function could be piloted after outage Liberal senator Sarah Henderson asked an inquiry why text-to-triple-zero had not been implemented in Australia as a solution after a fatal outage last year. AAP · Mar 26
Foreign owner apologises for Optus triple-zero failures The parent company of Optus says it remains committed to Australia by providing a critical service and has apologised for the fatal triple-zero outage. AAP · Mar 11
Optus boss grilled over fatal outage as telco eyes cuts The head of Optus has accepted a "culture of carelessness" was entrenched at the telco, leading to a series of failures which have been linked to two deaths. AAP · Feb 25
Triple-zero outages and changes trigger more complaints Complaints about telecommunications services are rising in Australia and faulty and disconnected mobile phone connections are making the biggest impact. AAP · Feb 17
Research reveals a surprising line of defence against cyber attacks: accountants When Optus, Medibank and non-bank lender Latitude Financial were hit by separate cyber attacks in the past few years, millions of Australians felt the fallout: stolen personal data, disrupted services and weeks of uncertainty. Each breach raised the same uncomfortable question: how can this keep happening? The Conversation · Jan 19
AAP · Dec 18, 2025 Early warnings not heeded in deadly triple-zero outage A host of mistakes were made during an Optus triple-zero outage linked to two deaths, including a failure to escalate initial concerns up the chain.
AAP · Dec 9, 2025 Cover-up claims as triple zero-linked death revealed Another death linked to triple-zero failures just days after Optus' major outage was not publicly disclosed at the time, sparking accusations of a cover-up.
AAP · Dec 3, 2025 Minister under fire for $100k NY trip to spruik laws Sussan Ley says the communications minister should have been focusing on her day job rather than jetting to New York in the middle of the Optus outage crisis.
AAP · Dec 2, 2025 Watchdog challenged over triple zero risk in old phones Customers should be warned by their telcos if their phones are unable to call triple zero in an emergency, the communications watchdog insists.
AAP · Dec 2, 2025 Search hit: court orders massive fine against Google The world's biggest search provider will face a substantial penalty for breaking Australia's competition laws, a court has ruled, after doing deals with telcos.
AAP · Nov 26, 2025 Mobile phone black spots could be thing of the past Rules aimed at expanding mobile coverage across the nation will be introduced into federal parliament after a number of triple-zero outages.
AAP · Nov 25, 2025 Optus resolves fresh outage after vandals cut cables Another Optus service outage that affected thousands of customers has been resolved after vandals cut cables while attempting to steal copper.
The Guardian - AU · Nov 18, 2025 Former Liberal senator quits party – as it happened This blog is now closed
AAP · Nov 18, 2025 Embattled telco takes another hit after anti-scam fail Optus has paid a six-figure fine after a technical glitch let scammers gain access to customers' bank accounts.
The Guardian - AU · Nov 18, 2025 Sydney resident died after triple-zero call didn’t work on Samsung phone, TPG says Early investigations suggest device was using software incompatible with emergency calls on TPG network
AAP · Nov 17, 2025 Customer dies after triple-zero fails on mobile phone The embattled telco industry remains in the spotlight after a customer died when their phone could not make triple-zero calls.