EXPLAINED: 3 - The Real Truth

Optus reports improved customer base prior to outages

Optus has posted improved financials and a growing customer base in the six-month period leading up to catastrophic triple-zero failures.

AAP · Nov 12, 2025

Fresh triple-zero fears as Optus hit by another outage

Optus has reported an outage affecting its network in a large regional area with customers at risk of once again being frozen out of emergency calls.

AAP · Nov 5, 2025

Even if heads roll at Optus, we may not know much about their executive payouts

Optus has promised its staff will be held accountable for September’s Triple Zero outage – but only after “the dust settles” on current investigations. Three deaths have been linked to the outage.

The Conversation · Nov 4, 2025

'Get on board': minister's environment overhaul appeal

Negotiating the passage of major environment reforms through parliament is pulling the federal government in different directions.

AAP · Oct 26, 2025

Telco watchdog rejects industry plan to help customers

After almost two years of wrangling, the telco watchdog says the industry's proposed measures to protect customers from exploitation need more work.

AAP · Oct 24, 2025

Free phones for some in Samsung triple-zero 'debacle'

Some Samsung phone users with old mobiles will get free replacements after triple-zero glitches, but not everyone will be so lucky.

AAP · Oct 23, 2025

Bombshell Glitch Exposed: Why Telstra's Samsung Phones Fail Triple Zero in Crisis?

Exposed: Why 70+ Samsung models fail Triple Zero during outages. Telstra urges replacements—echoes Optus deaths.

International Business Times UK · Oct 23, 2025

Optus chiefs to hang it up after triple-zero failures

Optus says two chief officers are leaving as part of "planned leadership transitions" following its network's triple-zero outages.

AAP · Oct 23, 2025

Australian executives don’t deserve big bonuses. It’s time to end the cult of the CEO

Hardly anyone now believes in the neoliberal myth that giving more money to already highly paid executives leads to better companies

The Guardian - AU · Oct 23, 2025

Samsung phones to be binned over triple-zero call fault

More than 70 older models of Samsung phones will have to be replaced or updated after testing revealed a flaw in connecting certain emergency calls.

AAP · Oct 22, 2025